Mary Anthony
52
Monday, April 28, 2025
If it were possible to give less than a star, I would certainly have done it. I'm a beta tester for computer applications. The problem with this app is I put things in my shopping cart but as soon as you do a search to find one more item everything goes away and it restarts and you have to sign in again and put your password. It dumped out the 18 items I selected. I tried a couple of times and decided I have to order one item at a time and check out. This app is bad. I will let Scan know.
Christina Rastrelli
19
Thursday, June 5, 2025
website frequently goes down. However, the app still has some glitches that need fixing—sometimes it bounces me back to the first page when I'm trying to navigate. Once these bugs are addressed, I’m confident it will be a five-star experience. Additionally, it would be ideal to be able to fill my cart and choose my items freely, rather than having to check my balance first. I should have the flexibility to add as many items as I want then pick from them Edited
Eric Osterman
16
Saturday, April 19, 2025
The app seems to be doing well.I do find 2 problems:1.You can't use your CVS card when you order through this app. Without thinking, I was trying to quickly place an order before the end of the month last month and placed an order for a no touch thermometer. I actually ended up making it to the CVS store the next day, which was the last day last month. I saw the same thermometer in store with a tag saying $8 in rewards. So I missed out on that deal. 2. The sales from the store isn't included. Edited
Russell Kay
391
Wednesday, January 15, 2025
USE 'OTC Network' INSTEAD. The worst app I've ever used. Going back with gesture navigation will exit the app and the session. Select 'Order Online' and there's no app navigation. Support says to scan UPC in app for eligibility. As far as I can tell there's nowhere in the app to scan. Just electronic payment info. Online prices are extremely high, but they are forcing you to order online by not having a way to check products in a store. Edited
Sam
6
Monday, July 21, 2025
Terrible glitches. The app was working fine until the last update about a month ago. Now everytime I login, it prompts me with error an message to either refresh or logout. The 'refresh' option just brings me back to the same page over and over again, and if I log out and log back in, the same thing happens. Sometimes it goes to a blank page with nothing to click on. Occasionally I'm able to get in if I clear all data on the app but within a few minutes I'm unable to access my account again.
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