A Google user 3
Tuesday, September 24, 2024
I supposedly have leak detection alerts turned on. Yesterday I accidentally left a hose on. It was on for almost 24 hours before I noticed it. I got no leak alerts. No notification, no email, no SMS. Nothing. The entire reason I wanted this app was for leak alerts. So basically it's no good Edited
KUBRA Data Transfer Ltd
Tuesday, November 25, 2025
Our leak detection algorithm is set by default to detect leaks of at least 3 gallons/hour that last at least 24 hours. The number of hours can be adjusted for each utility. Please reach out to your utility if you wish to have this changed. Apologies that this wasn't clear!
Thanks,
Andrew | Dropcountr Product Manager
Charlie Tango 5
Thursday, August 27, 2020
Very useful tool to keep track of your water usage. A must have for every property owner where their utility provider provides this tool. You'll be able to track usage patterns and spikes down to hourly granularity. Customer support is excellent. AlisonN very patiently worked with me through my login issue until it was resolved. I highly recommend this app. Edited
A Google user
4
Wednesday, February 8, 2023
So bad I don't even know where to begin. I went to the web address given to me by the city (utilities paid to City) to sign-up. Page not found! Went ahead & installed the app (didn't want app. Wanted to use it via browser) on my phone. Account creation was extremely fast unfortunately they have the wrong meter number associated with my account. Needless to say the water usage they are reporting is incorrect. Not only that they are saying that water cost is $0.00.
KUBRA Data Transfer Ltd
Tuesday, November 25, 2025
I'm sorry to hear about your issues with the app. We've made many updates since you posted this review so hopefully it's working for you now! If not, please submit a support ticket to
[email protected] and we will look into the issue for you.
Thanks,
Andrew | Dropcountr Product Manager
A Google user
4
Wednesday, July 31, 2019
I find this a very useful app. Recently I had the city I live in change their water meter so I could see hourly usage. This gave me a more accurate understanding of how I was using water. I can now see how much we use to take showers etc in the morning, as well as water used for watering my landscape at different times of the day (meaning I can see the usage based upon how I have my automatic sprinkler timer set up, for example the drip watering versus the lawn sprinklers in the front and rear of the home). This added detail really helps focus on where I might be able to save water and money. When I moved in my home a year ago I didn't have any history for a week to week or month to month comparison. Now that I have built up this history from my usage, to determine if I am making progress in reducing water use. The feature that shows my usage versus "similar" or "efficient" customers may have value, however, it is hard to figure out what an homes might be included in each category. Getting the median average as well as mean average might give these reference data more value. Overall, a very good and useful app. Pretty critical given that droughts will return.
A Google user
8
Saturday, February 16, 2019
Dropcountr did a great job keeping me apprised on water usage when I lived in Austin and helped point out potential problems before they became big ones. Only reduced bc the app asks for a lot of privileges (ability to write over other apps, for example) that seem unnecessary for the task.
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