Tracey Pinky Ford 1
Thursday, June 26, 2025
I think it's very easy to operate and understand and it's a quick way to pay your bills when you work a lot. Keep up the good work
Matthew McGahee 2
Wednesday, March 12, 2025
Misleading amounts shown. Yesterday it told me I owed $107 & was passed due (I was not). I made a payment & paid the $2 service fee. Today there is a bill showing $143 minus my $107 payment. Why is it saying we're passed due & have something due when we do not? If is going to show the next month's amount, why is it not showing the correct amount?
KUBRA Data Transfer Ltd
Monday, June 23, 2025
Good afternoon, Matthew. Thanks so much for the valuable feedback. If you are still having this issue with the app, could you please email a screenshot of the problem to
[email protected], so we can investigate?
Elizabeth Gregg 1
Thursday, February 6, 2025
Love the ability to monitor energy usage. Add some features like a breakdown of usage such as a category for water, sewer, etc. Thanks for the great, cost effective service you all provide.
KUBRA Data Transfer Ltd
Monday, June 23, 2025
Thanks for the amazing feedback, Elizabeth! We'll share this with the appropriate team.
loretta Slonaker nettles Hilton (roger that) 1
Saturday, May 31, 2025
their very strict! if you accidentally mess up one time on a payment they stick it to you!
KUBRA Data Transfer Ltd
Monday, June 23, 2025
Hello, Loretta. Thank you for taking the time to share your experience. Your satisfaction is very important to us. If you need payment assistance in the future, please know that we offer payment arrangements, payment extensions and more. We're always here to help in any way we can. Learn more at jea.com/assistance.
Michael Bryant 1
Thursday, May 15, 2025
Great app but new update doesn't work well with Galaxy Z fold 5 on payment screen at the bottom.
KUBRA Data Transfer Ltd
Monday, June 23, 2025
Hello, Michael. Thank you for taking the time to share your experience. Your satisfaction is very important to us. So we can better assist you, could you email a screenshot of the payment screen to
[email protected]? We'd love to investigate and find a solution.
more reviews