Elizabeth Ryan

Great app! Love how easy it is to use and especially how it has some safeguards to help pick the right location. I took one star off because the rewards program isn't as good as it used to be - most of the offers are things I don't want, also every new food item seems to be centered around bacon. One additional suggestion for the locations would be to list an intersection in the details so users don't always have to look at a map to decide if it's the right location.

Robin Hinners

First- The point system sucks with Dunkin. It takes forever to accumulate enough points for a free drink. It wasn't like this before! Second- You can't imagine how frustrating it is when you take the time to place an order, using points that you earned only to get to the store and be told they're out of something. They let you choose something else (I may not want anything else!!) they can refund you with cash but your points are gone forever!! Time to upgrade your app/system! Edited

Kate Mavredes

The pay through the app function glitches. It has happened twice now that I go to pay using the app, there is plenty of money in the Dunkin account based on what is listed, but when they scan it, it won't pay the whole bill. Both times, it has left under $1 to be paid, despite there being enough money in there. Both times after that happened, the pay with the app function wouldn't work, and then all of a sudden, my account was drained to zero. So the money that I had loaded just disappeared.

Mel H

This app has gone from bad to the absolute worst! It used to allow me to place my order and then immediately charge my card, but when I would get to my Dunkin - usually within minutes - part of my order was always sold out. Then I have to fight for a refund. Now the app is no longer compatible with my phone. It won't even open, just basically says "too bad" in the app store. You win, Dunkin app! I've found somewhere else to get my mid-day caffeine fix!

A Google user

I aunched the app this morning and there's a required update. I went to the Play Store and apparently... "This app isn't compatible with your device anymore". I'm running android 10. This phone isn't new, but it's hardly a relic. So I guess I'm not compatible with dunkin anymore, either. There's better coffee out there anyway, and I'm not sad about being done with the buggy app. Also, before Dunkin brands replies with 'were super sorry please update the app' - maybe try reading the review first. Edited