Seppo Karvinen 14
Monday, November 9, 2020
The functionality of this new app is way worse than the previous one. This app does not act as an overlay that can automatically fill usernames and passwords in applications. You have to login into the Password Manager, search for the account you want and copy the password into the clipboard (as normal text, instead of 'sensitive information' as in the previous app) and then paste into the login screen. You also have to write the username by hand. Why on earth did the developers take steps backwards in the usability of this app?
ESET
Friday, November 13, 2020
Hello Seppo, we are aware that some issues occurred during to upgrade to our new Password manager. Could you please contact our local support team via form on: https://www.eset.com/int/support/contact/ if some issues occur? Thank you!
Matthew Laverick 4
Thursday, March 6, 2025
The app constantly signs out, both on mobile and on desktop browsers, including asking for MFA on a device that has already been signed in. We should not be asked to reauthenticate with MfA multiple times a day on the same device without an option to trust a device that has already authenticated. The same goes for constant master password re-entry on browser relaunch, or launching a different browser. While it is less secure to allow constant signin, this should be an option in the settings.
ESET
Friday, March 7, 2025
Stefan Tichelaar 19
Thursday, March 18, 2021
Update: After postingbthe review the autofill started to work. No idea why. Functionality is betteer now. Trust in the app still needs to grow with me though. Without any warning the 'old' password manager stoped working. After some hassel an fairly cryptic instructions i got things working on pc side and after exporting and imprting things looked ok. On the android side of things not so much though. The app seems to have all the passworss, but no auto fill in chrome on android what so ever. Edited
ESET
Tuesday, May 11, 2021
Hello Stefan, we would like to know whether the issue still persists. If the issue persists, contact us on:
[email protected] If the issue was resolved, we would be glad if you consider the change of the rating. Thank you :)
Hitesh Patel 6
Saturday, March 20, 2021
20th March just uninstalled Eset Password manager as had enough after two weeks of trying and the app does not work on firefox nor chrome. All settings were double checked and the way they should. Word to the wise at tech support, when we explain explicitly the problem on the phone you should know the steps to fix the problem, not ask for a log and screen shots. You did not even go through the setup of the app on my One Plus 8! Edited
ESET
Tuesday, May 11, 2021
Hello Hitesh, we would like to know whether the issue still persists. If the issue persists, contact us on:
[email protected] If the issue was resolved, we would be glad if you consider the change of the rating. Thank you :)
Jessica Sloan 3
Saturday, February 24, 2024
This, so far, is JUNK. I cannot import my passwords from Google Chrome (and yes, I followed the correct directions, and tried troubleshooting and Help searches) Funny though, when I search the terms "import file troubleshooting" in the HELP page - NOTHING COMES UP. Hmmmm.... didn't think that through did you? With the extra (and large) amount of money I paid for the Eset Home Security products for 2 devices for 3 years I would have hoped to have a mobile friendly product. Apparently, no.
ESET
Monday, February 26, 2024
Hello Jessica, sorry for the problems, can you please send us a support request via http://www.eset.com/int/support/contact/ and describe the problem in more detail? We will do our best to resolve it and would be grateful if you would update the app review later. Thank you very much!
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