Andy Sparrow 34
Friday, June 27, 2025
Most recent upgrade (4.1.1 Jun 23rd) broke share list (used to tap the right side and cycle through various displays). Which no longer works - and not possible to replicate this display with My View and a custom column list. Also, "Sort By" values are not used - I accept that app doesn't/won't dynamically re-sort after being changed ("why the heck not" is a good question). However, it won't sort by selected, even exiting/re-entering the account (or the app) doesn't work. Worst. Update. Ever.
Fidelity Investments
Friday, June 27, 2025
We're sorry to read that our app isn't working correctly. We understand that can be a very frustrating experience. Your issue has been shared with the appropriate team so they can look into it further. If it continues, you can reach out to us through "Profile" and then "Contact us" so we can connect and work to make things right.
Chance Baker 54
Thursday, June 26, 2025
What are y'all doing? The watchlist widget has been buggy for several months. Works perfectly for a weeks then just stopped showing on the watchlists for a day or two. Now, I picked up my phone this morning, and the widget is completely gone. I've uninstalled the app and reinstalled it, and still nothing. Please fix this issue. Edited
Fidelity Investments
Thursday, April 24, 2025
We're sorry to read that the app hasn't been loading correctly, Chance. Your issue has been shared with the appropriate team so they can look into it further. Since this issue persists after troubleshooting, please visit https://www.fidelity.com/customer-service/contact-us so we can connect to get more information and resolve your issue.
Collin Mcnulty 28
Wednesday, July 2, 2025
update 7\1\25 now the widget that shows ticker symbols that you want to follow no longer is available on Android after recent update. Switching to Empower and may transfer my portfolio if I like their system and fees. use to be a very good app until about 3 wks ago and now the watchlists in the widget do not load any info... just says click to select list and I have created new watchlists and uninstalled the app so I will be looking for a new service. Edited
Fidelity Investments
Wednesday, April 30, 2025
We're sorry to read that our app isn't working correctly; this is a know issue we are working to resolve. We understand that can be a very frustrating experience, and we appreciate your patience at this time. If it continues, you can reach out to us through "Profile" and then "Contact us" so we can connect and work to make things right.
Monte Caldwell 126
Tuesday, March 25, 2025
Well... Recently, "Fidelity 'updated' their app." Now it doesn't work. I have been unable to use the app for several days. I have no trouble using my computer. After reading other reviews, I believe Fidelity has really dropped the ball on this one. Yes, my phone is up to date and I have reinstalled the app. Get it together Fidelity.
Fidelity Investments
Tuesday, March 25, 2025
We're sorry to read that our app isn't working correctly. We understand that can be a very frustrating experience. If it continues, you can reach out to us through "Profile" and then "Contact Us" so we can connect and work to make things right.
Kamron Bahrami 23
Saturday, July 19, 2025
Been using Fidelity for years and a generally big advocate for them. Their app, however, is just generally clunky. This last update has made it really unpleasant to use. They removed the ability to click on the position's returns to toggle it between different views, adding an extra step each time, and are trying to charge me $124/mo just for real-time streaming updates. I may have to change brokerages if they don't fix these two issues. Edit: Fidelity fixed both. thank you! Edited
Fidelity Investments
Friday, June 27, 2025
Thank you for taking the time to provide feedback on our app. We're sorry to read that you've been having a frustrating experience. Your issue has been shared with the appropriate team so they can look into it further.
more reviews