Andriy 13
Monday, September 16, 2024
Third review. Upgrading back from 2 to 3 stars. App itself is fine. It is a complex system. And this system was broken for me from July 2024 whe app was updated till September 15th when i got new firmware update in the car. I could open, close etc. but i could not start the engine. Support had no clue. E-mails had no answers. They probably knew and were working on fixes. It works now. Useful. I like it. But several times you will use Uber or someone to help with keys. Edited
Eugene Wilson 10
Monday, May 6, 2024
the digital key app works way better and faster than the Genesis App. it almost seem like a better experience to use the web browser than the app! please Genesis, catch up to the Lexus app asap. It would be great to disable certain door notifications each time it's opened, when the car is left unlocked or after a specified period of incremental time that the user can control. The overall app experience is just not fluid and it's not like these updates are impossible, not as customer intuitive. Edited
Hyundai Motor America
Monday, May 6, 2024
Thank you for the feedback, Eugene! We're constantly working to improve our app and provide a seamless experience for our users. We appreciate your support and we'll definitely take your suggestions into consideration for future updates.
J M 21
Wednesday, April 19, 2023
Just bought my GV70 Electrified 2 weeks ago, and I set up the digital key tonight. The app kept saying it failed, so I tried like 20 times deleting and starting over. Then I decided to just test it out even though the app said it failed. Everything worked. So, even if you get a failure, test it out and see if it works before getting aggravated like I did. I still gave it 5 stars because if I wasn't drunk and high, I probably would have achieved success on one of my first few tries.
AG Gonzalez 17
Thursday, October 27, 2022
Reached out to support and after they either couldn't figure out the issue or just got tired after only 3 emails in total, total silence. App thinks my phone is rooted and wouldn't work. It's not. Used another phone and it worked. Same android version and manufacturer. I inquired about status and have been ignored. If there is no solution or a bug, just let me know, give a little guidance, don't ignore me. POOR SUPPORT.
Jeff Conklin 8
Thursday, September 5, 2024
It has been a very difficult process setting this up on my new to G70. Between this app and the MyGenesis site, it took several days to add my vehicle, set up a key, and share one with my wife. Lots of failed attempts. Finally got it all set up - The app displays terribly on my Galaxy S23 - the UX is crude, buttons and text overlap, and its difficult to read. Functionality seems to work, but it is so buggy, I'm hesitant to rely on this app alone. I expect a much better experience.
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