Andrew Kendrick 0
Sunday, May 11, 2025
Doesn't show all activities even though they are shown on the Dec Coach website when I login, so they don't sync to the Kiprun Pacer app making that useless as well. edit: gone up to 3 stars, turns out decathlon is not putting the correct sport when it takes it syncs from Fitbit so have to manually edit to a run. Bit of a bug that could do with fixing. Edited
Decathlon
Monday, May 12, 2025
Hello Andrew, thank you for your feedback. We're sorry for the synchronization issue you encountered. If the problem persists, please feel free to contact our support team at
[email protected].
Have a great day! Martin 🙂
No Name 2
Friday, March 21, 2025
From the very beginning they moan about "energy saving", even though the phone is in the normal mode. As it turns out, by "energy saving" they mean lack of permanent location permission, must be very curious people. Granting it won't improve anything, the speed gauge will still show weather on Mars. Activity upload awfully broken, "synchronisation" often fails, sometimes irrecoverably.
Decathlon
Monday, March 24, 2025
Hello,
We are sorry for the synchronization problem encountered. If your problem persists, I invite you to contact the
[email protected] team
Have a nice day, Cécile
Emanuele Brunetta 0
Sunday, June 1, 2025
Before the last update, I used to keep the GPS data for up to six hours, even in airplane mode, without any issues. Now, it keeps losing half the track every time. Maybe you just don't want me to earn any more extra points! Edited
Decathlon
Monday, June 2, 2025
Hello, Thank you for your message, and we apologise for the issue you've encountered. Please contact our team at
[email protected]. They will look into the issue and do their best to help you. Have a good day.
Tomáš Navrátil 2
Friday, July 4, 2025
Since a recent update, the application has started to require network connectivity when I want to start tracking an activity, although I was logged to it earlier, otherwise it asks to Log in / Sign up. This makes it largely unusable as there is usually no Wi-Fi available out there.
Decathlon
Monday, July 7, 2025
Hello, Thank you for your message, and we apologise for the issue you've encountered. Please contact our team at
[email protected]. They will look into the issue and do their best to help you. Have a good day.
Michael Bosch 0
Sunday, June 29, 2025
Every day I need to deinstall and then reinstall the app on my phone. Otherwise it won't work. The permanent screen-on option sometimes works, more often it doesn't. Changing orientation from portrait to landscape doesn't work. I have a Samsung A54
Decathlon
Monday, June 30, 2025
Hello, Thank you for your message, and we apologise for the issue you've encountered. Please contact our team at
[email protected]. They will look into the issue and do their best to help you. Have a good day.
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