Shade 6
Tuesday, October 15, 2024
Your closest store is selected with useful time data. +1 Sadly, it still does not tell you were to find the item in the store, like which department. Even worse, it does not even allow me to see / filter, if the item is even available in the store to begin with. I have to select an item first to see this. Click and collect is kind of useless for female clothing cause sizes differ per brand. Please add a click and fit option then.
A Google user 93
Monday, December 9, 2024
The application is terrible. There are random bugs when searching for items, sometimes the button to add them to the basket disappears and the only way to add them is to save them in favorites and add them from there. They even have a promotion now for purchasing from the app and guess what, the payment process is broken and keeps throwing errors with no explanation. I even sometimes saw different prices and product availability between the app and website. Awful experience
Decathlon
Friday, December 13, 2024
"Gentile cliente,
ci dispiace per la tua esperienza.
Ti invitiamo ad effettuare alcuni passaggi che potrebbero risolvere il bug che riscontri:
- Disinstallare l'APP;
- Svuotare la cache del tuo dispositivo;
- Installare nuovamente l'APP all'ultima versione disponibile.
Rimaniamo a disposizione,
Il Team APP Decathlon
"
Máté Csík 9
Thursday, February 12, 2026
The app stopped working many weeks ago. It gets stuck on the splash screen. After clearing the cache or doing a fresh install, it works and loads once, but on the second launch, the same issue happens again. Deeplinking from browser sometimes opens the app, but the problem still persists. Please fix this issue - it’s a huge mistake for a company like Decathlon. I’m using the latest version. Edited
Decathlon
Tuesday, February 17, 2026
Kedves Máté Csík! Sajnáljuk, hogy kellemetlen tapasztalatot szereztél az alkalmazásunkkal kapcsolatban. Elérhető az új, 10.2-es verzió, kérlek frissítsd az alkalmazást. Sportos üdvözlettel, a Decathlon csapata
Younes Izeria 6
Sunday, January 25, 2026
very bad app, like it's simple and looks working but lacks very basic stuff like canceling order, once your order gets confirmed, you can't cancel it or even edit something like if you mess up the size you can't edit it even tho you just order it one hour ago, so we can say it's not shipped yet so logically you should be able to do so.. also products are not updated in real-time, you can encounter problems regarding ordering an article and after while telling you it's sold out or whatever...
Tomasz Czarnecki 6
Saturday, January 17, 2026
They limit the amount of things you can see in the website interface on mobile and encourage you to install the app - so I did. Application starts in two minutes, when clicking the link in the browser it brings up the app with the front page so now i can't see any product both on the website and in the app. I'll change my rating once they fix it.
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