Aven Gonzalez 26
Saturday, June 21, 2025
Annoying, Error Prone, and horrifically complicated to use. I have to use this to clock in and out for work and this is the most bloated, slow, and needlessly complex thing I have had to use. I just want to clock in and out for work without digging through multiple layers of menus and login screens. why can't this be simple?
Gusto, Inc.
Monday, June 23, 2025
Sorry to hear that! Could you reach out to us via the "Help" tab in your Gusto account with more details of your issue? We'd love to help you troubleshoot.
Cassie Cross 1
Tuesday, July 15, 2025
The employee forms section is having a problem with the header making completion of the forms provided by the employer impossible to complete. The continue/finish button disappears and there is no ability to navigate thru the form once you've clicked on a field to complete the info requested. It's extremely frustrating. The only forms I was able to complete were the Gusto provided forms like the W4 and I9. All others, even signature only forms, had issues.
Jason 4
Wednesday, June 25, 2025
I got let go from my job. this app shows that I should have a deposit dated June 21. it's now June 25th, I've sent multiple emails and don't have my deposit nor have I received an email back. edit: even though the app ignored my 5 contacts to be emailed, they responded as soon as I put up a 1 star review. so I am editing this to a 3 star. it's a good app when it works. Edited
Gusto, Inc.
Thursday, June 26, 2025
Hi, there. If there's anything else we can assist you with please reach out via the "Help" tab in your Gusto account!
Dakota Wick 14
Wednesday, February 12, 2025
The app is easy to use, but on all of my devices, whether they are connected via wifi or cellular data, the app runs like garbage when it comes to loading pages. Update: taking away yet another star down to 2/5. The app doesn't seem to be improving its functionality. With every update there seems to be new quality of life issues. For example, with the most recent update autofill login fields no longer are functioning through Chrome. Edited
Gusto, Inc.
Wednesday, January 4, 2023
Hi Dakota, thank you for taking the time to provide us with this feedback. Our app runs best when it is updated to the most recent update available which is likely the issue here. If you can reach out to us at
[email protected], we would love to help you further trouble-shoot!
Patrick Coronado 21
Monday, February 24, 2025
Honestly the worst payroll app Ive been forced to use yet. Didn't even get the option to use any of the banking features, just outright denied the option with no explanation. Yet again I'm missing a paycheck, and this is after updating your app, my boss talking with your help desk, and them assuring it'll "probably" be there monday (today). No notifications of it being late, we've just moved on i guess. Good News is the link to the help center is literally the only link in the app that is dead
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