Daniel Hardy 11
Saturday, May 3, 2025
I think my provider's practice rolled this out far too early. it has essentially no features. it doesn't have updated med list despite that being updated 2x at the dr's in the past month, and if I try to change them it warns that the changes will show on my side only. I'm used to most of my providers using MyChart and I can view results, send messages, see appointments - none of this is possible at this point, but I don't know if it's the app or the practice. it looks like it's in beta.
Veradigm LLC
Monday, May 5, 2025
Thank you for your feedback, and we apologize for any inconvenience. Some features like Medication updates, Messages and Appointments depend on the arrangements set by your medical group. If your account is connected, you should be able to use any enabled services. If you may need further assistance, please contact our support team at +18886709775.
Sweetie Smith 19
Tuesday, May 20, 2025
Pros: Gives easy access to vitals/test results, with info of what the normal range should be for those results. Can request appointments, but that feature is only valuable if the office sees it and responds to the request. There's a health journal feature to keep track of symptoms that can be emailed to your doctor. Has a messaging feature to correspond with providers. Cons: The only way to respond to providers when a message is received is to start a new message - there's no reply button.
Veradigm LLC
Tuesday, May 20, 2025
Thank you for your feedback. We are glad you find value in accessing vitals and using features like Messaging and the Health Journal. The Reply option for Messaging feature is available based on the Provider's settings. This may vary depending on the Doctor. For any further assistance, please contact our support team on +18886709775.
Alexander Paulavec 1
Thursday, June 5, 2025
Recently fingerprint Authentication stopped working. It says in order to enable it, an authorized fingerprint must be setup on your device. I set it up but it still doesn't work. Because a new fingerprint was added on the phone, the fingerprint authentication doesn't work on all other apps anymore. I now have to log into those apps using my login and password first and then enable it back. This is an extremely frustrating experience! one of the worst bugs ever and I used to be a QA tester Edited
Veradigm LLC
Tuesday, June 10, 2025
We are sorry to know about your experience with fingerprint login. Please try reinstalling the application and set up he biometrics again. Ensure to recheck the settings on your phone and individual applications after reinstalling. Please feel free to contact our support team on +18886709775 for further assistance.
Andrea Juliano 15
Sunday, April 6, 2025
Absolutely terrible app. Every time you see a provider, it adds all of your "conditions" to your record, AGAIN. Not noting that it still exists, no, that would make sense. It adds them as NEW conditions. I have 106 "new" items in just one category. Useless. Tried the rx renewal today. The list shows EVERY med and supplement I've taken since I was pregnant with my daughter in 2003 with no way to filter them. This is going to get someone killed.
Veradigm LLC
Tuesday, April 8, 2025
We are sorry for your experience. Items in 'My Health' are added by your medical group. Unviewed or updated entries may appear as new. Medication history shows all past prescriptions, but only active ones can be renewed depending on the arrangements of the medical group. For further assistance with renewals, call our support team at +18886709775.
M Steele 1
Thursday, May 29, 2025
Useless. The Physicians never get your messages. Information that you document somehow is not saved, therefore, causing it to be incorrect. Many, many duplicate diagnoses are documented. The staff blames it on the computer system. These problems greatly affect your health. Don't bother downloading this App. It is worthless.
Veradigm LLC
Thursday, May 29, 2025
We are sorry to hear about your experience and understand how concerning this must be. There may be multiple reasons due to which you may face Message delivery failure and duplicate diagnoses issues. Please contact our support team to get this investigated on +18886709775.
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