Kenneth Jossey 27
Saturday, January 24, 2026
I've used keeper for the past few years and I've loved it but this price increase is crazy work. 399 is out of bounds. People if you are looking for something similar where you pay a lot less and Use the app called Found very similar at a third of the cost. 4 years of filing taxes on here for you to lose a customer for greed is very stupid and no matter what they tell you it doesn't justify the cost increase. Edited
Keeper Tax
Sunday, July 31, 2022
Thank you for sharing your positive feedback, Kenneth! We're always working hard to improve! 😄
Angeli R. 21
Tuesday, July 9, 2024
I used this service for the previous tax year, I'm currently using it for this tax year, but it may be my last. The only benefit is that it categorizes my purchases easily. But when filling out all my tax forms, they didn't inquire about a lot of things and just filled spaces and checked boxes with assumptions. There were times when I was correcting mistakes that they auto filled in. Lastly, their communication around tax day is awful. I had important questions that were answered days later. Edited
Keeper Tax
Wednesday, July 10, 2024
Hi, we're sorry to hear about your tax filing experience. It sounds like we were able to successfully file your return after making the requested adjustments. We strive to reply to messages within 3 hours, but during peak periods such as tax day, the response times may be a bit longer. Please reach out via the app if you need any assistance!
ANDREW ANGSTADT 10
Wednesday, August 28, 2024
It is stuck. I have restarted many times and even uninstalled and reinstalled. Every time I open the app it says"while we wait..." "The below details allow you to get an estimate of your tax bill and see exactly how much you're saving with every write-off". This is followed by phone business use percentage and filing status options. The continue button at the bottom is grayed out and it is stuck on this page. Edited
Keeper Tax
Tuesday, September 3, 2024
Hi Andrew, Thank you for bringing this to our attention, and I’m sorry to hear about the trouble you’re experiencing with the app. To help resolve this issue, please reach out to us at
[email protected] with details about your device and app version. Our support team will review the issue and assist you further!
Brendan McCarthy 494
Wednesday, November 25, 2020
No mention of any cost when you're signing up, them after you link all your accounts it suddenly wants an annual fee! Worst of all is they won't let you delete your account until you pay, so now i have to go into all my accounts one by one and find out how to revoke their access!!! You assume there will be a paid upgrade, but if there is no mention of a fee until after an hour of setup, them there should at least be a basic free version. Total fraud!
Keeper Tax
Sunday, November 29, 2020
Hi Brendan, thanks for sharing your feedback with us. Everyone starts off on a free trial and it is $16 per month, you do not have to pay the subscription annually if you do not want to. You can reach out to us and we can remove your data that way at
[email protected]. We are sad to learn we could not meet your expectations with our app.
A Google user 32
Saturday, March 30, 2024
It's incredible to me that Keeper straight up denies you from looking at your estimated tax return after all that filing if you're trying to process it via desktop. The desktop side of their service is extremely bare bones and nearly non-functional, forcing you to try out their app. And the fact they force you to put in your bank information and ask for payment upfront first before even letting you do anything is very concerning.
Keeper Tax
Monday, April 1, 2024
Hi Nidhogg, we're sorry to hear about the challenges you encountered while using our desktop version. To address your concerns and provide you with the support you need, we encourage you to reach out to us at
[email protected]. We can assist you with accessing your estimated return and resolving any issues and concerns you're experiencing!
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