Ben Saunders 21
Thursday, March 27, 2025
Once again the app isn't working. drove from Utah to Nebraska and only half the trip was captured as a drive. You never know when an update will kill this app. Unfortunately my employer still has us using this despite it being hot garbage. Lately I will catalog a few days of drives and not 10 seconds later all the drives reappear as unclassified. only workaround is to do it on a computer on their webpage. Edited
MileIQ
Thursday, March 27, 2025
We're sorry to hear about the issues you've been facing. We'd like to look at your specific app details to help resolve this issue, could you send an email to
[email protected] and reference ticket no 884405. We look forward to hearing from you!
Marge 89
Wednesday, January 15, 2025
Been trying to get out for a couple weeks and it's so chaotic! It's sometimes books multiple overlapping drives, sometimes it looks drives that never happened, or a books of drive at some crazy time of night that it never occurred. I get notifications from the app, but there's nothing there. And on top of all that the price point is a little insane to me. $20 - $30 sure-- but $90+? I'm just going back to my Google sheets
MileIQ
Thursday, January 16, 2025
We're sorry to hear about your experience, Marge. We'd like to look at your specific app details to help resolve this issue, could you send an email to
[email protected] and reference ticket no 871927. We look forward to hearing from you!
Dona Hogge 2
Wednesday, July 2, 2025
It's okay, but it needs some tweaking for small-town living. There are too many destinations that I have to correct in the app. Also, sometimes it thinks sitting at a traffic light is a destination, or one place several blocks away would mistakenly be labeled something else, so I'm spending a lot of time correcting in the app.
MileIQ
Wednesday, July 2, 2025
Thank you for your feedback Dona. We appreciate your input and will work to improve the accuracy of our destinations for small-town living. We'll make sure to address the issues you mentioned to make your experience better and for that please email
[email protected] with reference 898453. We hope to get more insights and get you back on track.
S Martin 3
Wednesday, May 14, 2025
I love this app and have relied on it to track my business miles for years. But lately, the routes I've driven have all been crazy wrong, showing that I took all kinds of turns and side roads that I didn't drive. Today it added 3 miles to my 7-mile drive with errors in 5 different places. I've checked all my phone settings and everything seems right. I now check every drive, although I can't change anything unless I delete the drive and re-enter a more accurate route. This is inconvenient.
MileIQ
Thursday, May 15, 2025
We appreciate your loyalty and feedback, S Martin! We're sorry to hear about the recent issues with tracking inaccuracies. Our team is working hard to address this issue. Please send an email to
[email protected] with reference number 892946. A manager will review and our team can continue looking into it. Look forward to hearing from you.
Jordan 7
Tuesday, February 3, 2026
Literally never autostarts drives, their customer service is a joke, they essentially will tell you oh it's something wrong with your device since all the settings are good. Except it happens on every device I've tried (5 different phones) soo yes it's definitely my device 😂 if it's a universal issue.. it's not the device that's the problem, all different manufacturers and different OS's (Android & iPhone).. all of them have the same issue.. which means it's the app that's the problem. Edited
MileIQ
Thursday, June 12, 2025
We’re sorry to hear about the frustration you’ve experienced. It’s definitely not the experience we aim to provide. We’d love to better understand the issues you're facing with drive classification and the in-app prompts.Please email us at
[email protected] with reference 896096 so we can take a closer look help get things running smoothly
more reviews