Lisa Lynch 5
Wednesday, June 11, 2025
I like that I can take a picture of my food and it's pretty accurate. It doesn't figure out net carbs which is pretty disappointing especially if you're following a low carb diet. I paid the $19.99 and nothing changed in the app. I've emailed support twice with no resolution. It doesn't connect to any other health apps either. Pretty disappointing and they stole my money.
Municorn
Thursday, June 12, 2025
Hello! Thanks for your feedback. Regarding the issues you mentioned — we’ve already connected with you via chat and resolved the concerns about your subscription. If you need any additional help or have further questions, please don’t hesitate to reach out. We’re here to support you!
Heather Sewell 12
Saturday, July 5, 2025
Signed up last weekend for 1 week because I thought this app was more than it is. There are no recipes or help finding foods to eat. I was automatically charged $29.99 today. There's no place on the app to cancel the plan or even see what you're paying for. Only way to contact is through email. Not user friendly
Municorn
Monday, July 7, 2025
Sorry to hear about your experience! If you haven’t already, please reach out to us at
[email protected] — we’ll be happy to look into your subscription and help with any issues. We're also working on making things more transparent and user-friendly, so your feedback is really valuable. 🙏
Celica Maffey 12
Thursday, May 15, 2025
edit: issue has been resolved they really need an unsubscribe feature rather than having to email. I still don't know how I feel about the whole thing. Have improved rating from a 1 to a 3. Bonus is the customer service team responded really quickly. Cannot unsubscribe, money keeps disappearing from my account. First, it was 12.99 and then it was 25.99 Edited
Municorn
Monday, May 19, 2025
Thank you for updating your review and for acknowledging our customer support team — we're glad we could resolve your issue quickly. Your feedback is valuable, and we're actively working to improve this aspect of the app. If there's anything more we can do to assist or improve your experience, please don't hesitate to reach out.
Chris Lazarescu 8
Sunday, June 1, 2025
Horrible. I downloaded and paid the 6.99 to see if I would like it. Same day charged me $49 for a subscription i didn't authorize and still don't have access to the premium even with being charged. no information on app an no way to cancel without emailing them. I wasnt told i world be charged $49 same day. Don't do it!!
Municorn
Monday, June 2, 2025
Thank you for sharing your experience with us. We’ve already resolved this issue with you via the email you sent; that additional $49 charge corresponds to an optional meal plan and isn’t required to use the app. If you have any questions or concerns, please don’t hesitate to reach out to us at any time.
Jade Karas 4
Saturday, June 7, 2025
Won't let me cancel my subscription because the tap to to contact support team does not work. It also goes up each week without any reminder of payment. DO NOT USE THIS APP. ITS A SCAN
Municorn
Monday, June 9, 2025
We're really sorry to hear about your experience. Please know that we take concerns like this seriously. You can reach out directly to our support team at
[email protected] — we'll be happy to help you cancel your subscription and sort everything out. Thank you for bringing this to our attention, and again, we’re here to assist you!
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