Michael Whissel

For an online banking app, it's awful. many things are confusing or unclear. Dates, accounts, and accounting numbers don't match on different screens. The biggest drawback is how long it takes for accounting numbers to update. I've been waiting for the days for an online credit card payment to reflect in my Baby Federal online banking app. It STILL doesn't show. I use a spreadsheet to track my banking, in conjunction with my online banking apps. It is impossible to keep my accounting straight.

Tara Miller-Hochhalter

5/16/2025 - most recent update no longer shows me transction history - I get a prompt to try again. I am an Android user and uninstalled and re-installed app and still no luck. It is very important to me to be able to see transactions so I can recognize if there is a fraudulent charge or amount and report it immediately.

Valorie Britt

The new version is still not working well. There are many problems with not being able to deposit checks, not being able to pull up the checks that are sent out, also doesn't say who they are written to. (as to why I was trying to pull up the check). Can't navigate as easily as the last version. I'm not too computer savvy as it is, and the new version makes things more complicated.

Shawn

Nothing but issues with the app lately more so after the changed everything up a few months ago and completely ignored their users on what we wanted. I get "generic error", "authentication failed", or random "scheduled maintenance" messaged. When I need the app I can't rely on it. Unfortunately there's no Navy Federal where I'm from so I might end up switching credit unions Edited

Misty Muhammad

Like many others have stated, I don't like the new updates at all. Every day for the past 3 days, I have uninstalled and reinstalled the app bc I cannot log in. It just says "Authentication Failed" and I cannot log in. I've been a customer for years, and I've never had these types of problems with the app. The older version was much more user-friendly, and it actually worked.