Eric Berry

I have been using the app since February 2021 and it has been great. At first, I had some trust issues with it, but eventually I trusted the system and let it do its thing. Customer Service was a little slow in responding to my question. Also, the app shows zero balance on the 24hr chart sometimes. Those things are somewhat minor to me considering the service to make money in a bull market.

Sean Galland

Update to this review 9/6/2021: The app is working way better, although a little slow loading data the data is more accurate and isn't lagging behind several days. Also they added a web interface. Updated from 3 stars to 5. This is a two part review, one for the service and one for the app. TL;DR To put it mildly, the service rocks and works really well. The app sucks. The service performs automated trades and does a good job of buying coins low and rebalancing to sell high. I have been making between 2%-10% daily. The hedging feature seems to work well, and recently they even fixed a few bugs with this. So all in all, great way to make a passive income. The service is worth 5 stars easy. The app on the other hand, constantly reports wrong data. The amounts from the trades are always wrong, and not even sure why they bothered to show it. The balance is not real time, and even having a chat with support they will just tell you to look at your Binance account. If I could use this service without the app, I wouldn't have installed it. I would rate it two stars because it doesn't crash. I would also like to point out that some people have not had good experiences with support. For me, they were responsive and answered my questions (although they seemed to give me stock responses, but that is the norm across the helpdesk industry). I don't want to put down others experiences, but my experience has been decent. So I have given my rating 3 stars as an average of these two reviews. It's a great service, it works well and is a great way to make a passive income. The only issue is you do have to pay in crypto, but not that big of a deal. The app needs serious work, and might have been better with a web interface instead. Edited

W Kim

Seems like this bot works only at a certain time period during each day rather than trades based on price. Even if the price goes up at a different time, it doesn't sell. If the price goes down during that certain time, it does sell. Weird. And the app doesn't really respond. Hedging setting up 0 still leaves usdt. Can't add more fund with an error message. Setting up an account is the only thing going smooth. Is there a way that I can get the management fee back?

Kevin Sloan

Setup was easy enough, but my experience with the trading was unreliable. By default it was supposed to be at 50% USDT hedging, my account was stuck at 70% USDT. Recently the app added the ability to change your hedging, I changed mine to 30% USDT. I waited a few days, tried to work with support through chat in the app, no change in my portfolio, stuck at hedging 70% USDT. I gave up and switched off the API to my account. Edited

Graham Haworth

This app has potential but from what I've seen after a month of use I'm moving my money elsewhere. There are too many bugs, the app needs serious work, and customer service hasn't been helpful. I wanted to like this app but I realized that even if they had a brilliant service doing the trading, the poor experience in the app is an indicator of how much they really care about my money. I've had a much better experience and better profits on cryptohopper with a good signal subscription.