Terry Allen 24
Tuesday, July 28, 2020
Okay this was an update to my original post... This app does everything that I need. However the OCR is hit and miss. I believe that it's too many misses and not enough hits. If this issue can be improved with proper technique then, I believe it is time to update your YouTube videos . I think if you would update your video selection with more instructional videos on how to use your app from start to finish , this would resolve a lot of customer issues .. Edited
ScanBiz Mobile Solutions LLC
Tuesday, July 28, 2020
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. We will look into this further! Please follow mentioned web based url which describes a lot more about the product related feature: https://support.scanbizcards.com/hc/en-us/categories/360001722794-ScanBizCards . Thank you ScanBizCards Team.
A Google user 6
Sunday, March 29, 2020
Import to Google contact fails. The name doesn't import so you have to enter it manually. This makes scanning pretty pointless since all it saves me from doing is ending the phone number. I miss understand why Samsung removed it from there default configuration. Would give no start if the option was available because this is an egregious failure to provide the most basic function expected of the app. Edited
ScanBiz Mobile Solutions LLC
Thursday, November 12, 2020
I hope you are doing fine, we are glad to inform you that we have released a new performance enhancement update. Therefore we would like to request you to please update the ScanBizCards application from Play Store.Hope that helps! Still, If you have furthermore concerns don't hesitate to reach out to us at
[email protected].
A Google user
14
Friday, April 17, 2020
I have used this product for several years. It is quite easy to use. OCR generally works well and the option of manual transcription is great. This is a great app for managing cards and contacts. I did have one problem arise when they did a server change and tech support was quite responsive and helped me. This is a must have app. Edited
ScanBiz Mobile Solutions LLC
Friday, March 20, 2020
Sorry about this issue. Please contact us at
[email protected] and let us know the issue you encountered. We would be glad to help with this. Hope to hear from you soon.
A Google user
9
Wednesday, October 24, 2018
I am new to using this Pro version as I have used the regular one. It was ok. I expected the Pro to be better. I just scanned my 1rst 2 business cards and with both cards the Company Name was captured incorrect with a bunch of letters not forming any words. Also, the phone number on the second card was incorrect. Now, I need to recheck the 1rst card. I will uninstall this app after I find a better one. Edited
ScanBiz Mobile Solutions LLC
Thursday, November 15, 2018
Hello,
Sorry for all the inconvenience. Please contact
[email protected] so we may assist you.
Thank you,
ScanBizCards Team.
Jean-Michel Deligny 5
Wednesday, April 29, 2020
Clunky start but got there in the end. Got the Pro version to get the manual transcription option (no scanning is good enough). Had trouble getting credits on but customer service (over skype) sorted me out.. eventually. Now working fine. Android conduit to Outlook should be avail in June 2020 in which case it will be finally seamless.
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