Mark 51
Monday, March 4, 2024
Created an account without issues, and have been using it ever since - the majority of online services in Estonia support this app as a login method. Its very fast and convenient. After 2 years of using the app, it had never failed me, did not have any issues so far. Keep in mind that if you have Blokada or something similar, it will block app notifications, so you would need to whitelist the domain that Smart-ID uses. Edited
A Google user 42
Thursday, January 5, 2023
after inputing all the bank details only then it checks for latest release. And surprise surprise, had to reepat the process all over again because update check wasn't first thing on a list. Also, when pressing ok and next on tutorials pop up, nothing showed up. Edit: It's 2023, and it's still garbage, impossible to register on a new device. Each option fails, or leads to some web forms that require sketchy plugins (that also don't work), as well as leading to removed youtube videos Edited
SK ID Solutions AS
Friday, January 6, 2023
We apologize for the difficulties you experienced while registering with us. If you can't resolve your technical issues then only option is to visit bank branch.
Bernhards Bergholds 8
Tuesday, May 13, 2025
Used to be good but this app has become a buggy mess especially when setting up a new account using biometric identification as of late. Whenever you get to the step where you're supposed to scan your face, the step loads infinitely and never finishes loading. Setting up an account on another phone (Samsung) worked fine. This used to work before on my main phone which is a Redmi Note 8. My guess is that they broke some compatibility with phones that are not mainstream and less known.
SK ID Solutions AS
Wednesday, May 14, 2025
Hello! We can take a closer look why biometric identification failed, but for that, please send your information to our customer support at
[email protected].
Olivier Dal Zuffo 1
Tuesday, July 15, 2025
authentication of card reading by phone fails....transfer fails....cannot change pin.....all screens are not understandable....huge simplification is needed.. Do not loose your phone...you re in for twenty minutes just for registration of this app
Diana Pa 5
Wednesday, July 2, 2025
the app ir really advance. registration was fast and easy. no issues so far.
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