Christopher Nash 10
Wednesday, January 17, 2024
Date picker / date navigation in the historical view is completely broken, and has been for months... I can't ever get to "yesterday" because it jumps me back a few days, and choosing a date takes me to a random date nearby it but not the date I choose. I honestly wonder if it's because of some time zone issue being in the US where the developers are in Germany? I don't know, but it's annoying and continues to be that way evern after submitting multiple issues in the app. Edited
Krash Em 0
Monday, June 2, 2025
it's not showing current day or month? had this system installed 4 days ago and it shows data the month of April, not May. feedback, does not; either. I would like more control as to whether I can recharge the battery from the solar panels or the grid. Home shows 300 Watts, solar panel is producing 3500 Watts, battery is 85 percent charged and your app shows I'm pulling from the grid to recharge the battery??? Edited
sonnen GmbH
Tuesday, June 3, 2025
Thanks for your feedback! In the first few days after installation, the system may run background processes that can temporarily affect data display and battery behavior. This usually resolves itself shortly. If the issue persists, please contact our support team so we can assist directly. We appreciate your patience!
Bart Polot 1
Saturday, February 22, 2025
2025:after the latest update it logs me out like 2 a day and it takes 5 tries to log in 2024:Seems to work, as it shows the current status and historic data. However it doesn't allow a lot of changes. Additionally, the battery graph uses almost the same color for balancing and CARE (yes, all caps for some reason) making them impossible to tell apart. And the temperature is shown if Fahrenheit even if I change the app language to English UK or German, because my phone is set to English US. Edited
Troy W 0
Wednesday, May 14, 2025
App does not show today's summary, but will alter the previous day's totals throughout the day....or maybe it doesn't know what day it is. There is no way to adjust the date in it. But I do find it helpful to know that my system has never come close to covering our home energy needs even yesterday under a blazing sun with the home AC turned off and only one person in the house.
sonnen GmbH
Monday, May 19, 2025
Thanks for sharing your thoughts! To see today’s summary, enable the new Data View in your account settings. Then tap "Day" in the top navigation to view detailed data for today and past days. We're constantly improving the experience and appreciate your input!
Buz Marthaler 0
Saturday, July 12, 2025
noticed the last several days that the "data" feature is not filling in the data for the last half of the current day. not helpful
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