Lance Frazier 361
Saturday, November 30, 2024
Many 'store' credit cards are held and serviced by Synchrony. The app is okay; nothing special to note. The problem with Synchrony is that they will change your credit limit based on your carried balance (many stores offer '6 mo. same as cash' or 24 mo. with no interest'). This triggers the bank to lower your available credit because you carry a balance. Also, if you go several months to a year without using the account, Synchrony will CLOSE it without notice! I've had this happen more than once
Lucas Dudley 140
Wednesday, September 11, 2024
Extremely limited. I can't even see an account history for my Amazon account. I don't have any issues with paying my bill on time for any of my other accounts - but for some reason, here, I'm constantly missing payments and having fees applied. I could swear I've set auto pay up like three times now. Hmm. Edit: I will never buy through Synchrony again, enjoy your pound of flesh. Edited
Nicole Vande Berg 376
Monday, December 23, 2024
Edit: I haven't been able to get into this app now for a week. It keeps saying it can't process my login request. App works half the time. Can't seem to sign frequently enough that it gets annoying trying to manage anything. Unrelated to the app, their customer service is clueless. I had to call three times to add my spouse to my account. They kept telling me he was on there, yet he never got a card for over a month. Edited
Kim N 11
Friday, June 13, 2025
I've been using this app for years for 4 credit cards and I make multiple payments every week all the time. But, for the past 3 weeks, I haven't been able to access my account on their app anymore!!! I'm only allowed to pay as a guest now! So now I have to keep track which bill is due manually or they'll make me pay a late fee! THIS IS SO INCONVENIENT & I'VE BEEN USING THIS APP FOR OVER 7YRS WITH NO PROBLEMS. PLEASE HELP FIX IT
Niki 12
Friday, June 27, 2025
Dealing with your bank's app and website not being properly designed and programmed, caused it to be a total nightmare just trying to make a payment. THANKFULLY it has been amazingly redone & is now one the fastest, easiest & best credit card app. There's still only one HUGE issue going on still. Since starting this card, my eBay purchase points have not been being transferred to my eBay account for use. Now there's also absolutely no information about the points balance & earnings on the app Edited
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