Su A Kim 2
Sunday, November 10, 2024
I'm very disappointed that there are no discounts for First Responders. Also, I'm not able to tap on the photos of products and have it become full screen so that I can see the products even bigger. I want to be able to slide through the photos of a product left and right. The only way to zoom in is by pinching outwards with my fingers for each photo. In addition, the app keeps logging me out, and I have to log back in almost every time.
The North Face, Inc.
Monday, November 11, 2024
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. We will look into this further!
TALL TAYLS 68
Sunday, September 11, 2022
Cannot express how happy I am that this app is now on Android! My phones browser (samsung) when visiting the TNF website, had been not showing me images once I selected an item to view further, which was getting very frustrating, to be honest. So, I had been using Chrome as a work-around. However, looks like that will no longer be necessary because they have a great, functioning app on Android now! Couldn't be happier, honestly Edited
The North Face, Inc.
Monday, September 12, 2022
Tall Tayls, your support means a lot to us! We work hard at creating a great app experience for you to explore. Thank you for your feedback!
Geo Alfa 0
Wednesday, April 23, 2025
The app has an error. Every time when I try to see my shopping cart, the app stops working.
The North Face, Inc.
Wednesday, April 23, 2025
Hi Geo, thank you for letting us know. You can try deleting the app and download the new updated app. If you continue to have issues, please shoot us a DM on any of these social media channels: Instagram, X or Facebook so we can gather some information. Once we have your information, we will get it sent over to our management and mobile team.
Kevin Anguiano 0
Thursday, May 8, 2025
Love this brand, the style is simply perfection
The North Face, Inc.
Friday, May 9, 2025
Kevin, your support means a lot to us! We work hard at creating a great app experience for you to explore. Thank you for your feedback!
Os H (Waldo) 20
Wednesday, November 1, 2023
App is no good. I was finalizing a purchase when the app crashed. I was charged on my bank but I never received an order confirmation or shipping details. I called NFsupport and they have no record that I made a purchase. I have been purchasing clothes, etc. online for two decades never seen a problem where the app or site crashes during complete purchase, not receive order confirmation and still get charged on my card. All I can hope now is for my bank to resolve this problem and refund me.
The North Face, Inc.
Thursday, November 2, 2023
Hi Misi, we are sorry that you faced this issue. Could you please share your contact details with us on
[email protected] so that we can get in touch with you and resolve the issue.
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