Nur Syuhada 26
Monday, February 5, 2024
I have no patience using the app. It's too slow. Please fix it. Edited: Hi Jo. There is about 10 seconds lag for every key press/action. E.g to view the item, to add/delete item in the cart, to load images. I have reinstalled the app and clear cache and data. Still the same outcome. I have no lagging issue with other shopping apps in my phone. Now I'm accessing Poplook using my mobile browser. It's faster than the app itself. Hope this clarifies. Edited
Poplook Sdn Bhd
Monday, February 5, 2024
Once again, I am sorry for your experience.
I appreciate this information. Our technical team will look into it and will try their best to fix it.
Seeking your patience while we do so. - Jo
A Google user 34
Sunday, April 5, 2020
The app quite easy to use. I like it. But there are some features that annoy me, especially when i view an item. And then i want view the same item on different colours. Say 5 colours. I need to press back button 5 times to go back to home to view my selection. Kinda annoying really. One more thing, I cant edit my shopping cart, sometimes i mistakenly clicked one item more than once into the cart. This very annoying. I love to shop here. Hope you can improve on this features. Xoxo Edited
Poplook Sdn Bhd
Wednesday, April 8, 2020
Hey there, thank you for this feedback. I have updated our tech team in regards to this. We hope to imporve our App functions to serve you better. Do let me know if you need further assistance, you can drop me an email or whatsapp for fast replies. Thanks! - Jo
A Google user
16
Tuesday, March 5, 2019
Registered successfully but not even stored in the details in database! Now i cannot even login anymore using my email address. Account has been verified the first time upon registration already! What's worse, i tried to click on forget password and it prompted me that account does not exist. When re-registering, prompted me that account existed. What. Is. This. Update: Poplook team was very prompt to solving this issue. Kudos to the team. Edited
Poplook Sdn Bhd
Tuesday, October 23, 2018
Hi Nadia, sorry to hear that. Can you please send your email details to us at
[email protected]. We will be able to check in details on the issue. We look forward to your email. Thanks and sorry for the inconvenience.
Emily King 20
Wednesday, December 2, 2020
Amazing! The app itself has some room for improvement in small areas, but still a decent app. The produce is excellent! Good quality material, perfect fit, product as described. The videos of models wearing the garment helped a lot in the shopping process. Super fast shipping. Thank you Edited
Poplook Sdn Bhd
Tuesday, October 13, 2020
Thank you for your kind feedback. Happy Shopping!
In regards to the Background sound. We have an interview clip with the designer SyomirIzwa Gupta. You can scroll down to stop the video. ;)
Do let us know if you need further assistance, we are here to help. - Jo
A Google user
7
Thursday, October 18, 2018
I just updated the latest version of this apps and it really makes me dissapointed as i cannot load any images in the apps. It keeps stated "there are no products in this category" whenever i browse to any category and my phone becomes hang when i browse into this apps. I've tried clear all cache, uninstall and reinstall the apps, also restart my phone but the results is still negative. Pls fixed this problem or else i'll forever uninstall this apps. Edited
Poplook Sdn Bhd
Tuesday, October 23, 2018
Hi Khadijah. We have just launched another update for 6.0.8. on 22nd Oct 20148. Kindly uninstall and remove all the related Apps from your device and do re-install it back from Playstore. Hope this time around, you will be able to browse the POPLOOK Apps without any issue. For further inquiry, feel free to email us at
[email protected]. Thanks!
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