The Istrix 75
Sunday, April 27, 2025
edit: the newest update is absolutely garbage. I don't want a social media experience, I want to play songs. it's now cluttered and annoying. Prices keep going up for nothing. Just noticed that it's now more money for less credits, songs are more credits, and there is a new upcharge for songs when more people are playing music. Even less stars for charging an extra credit for long songs. Uninstalling and recomending bar ower switch to AMI, they're less greedy Edited
TouchTunes Music Company, LLC
Monday, April 28, 2025
Hi The Istrix, thanks for sharing your feedback about our app with us! We want to assure you that your feedback on pricing and features has been noted. If you need any assistance or have any questions, reach out to our support team by tapping the Settings ⚙ icon from your Profile tab, then tapping “Help” and we’ll be happy to assist! Thank you!
James West 60
Thursday, April 17, 2025
Touchtunes just saved me a ton of money! removing benefits i earned for spending an obscene amount of money. Highest tier in loyalty program; removed 2 free fast passes from my account. sometimes, that's the only way to hear your song without paying 5 times the normal cost. No more of my hard earned money.. Half the songs I want to play are mysteriously missing from the app anyway.. Edited
TouchTunes Music Company, LLC
Saturday, April 19, 2025
Hi James, thanks for reaching out to us with your feedback; we’ve received and noted your comment and we want to assure you that there are many new things in the works for the updated TouchTunes app! The new updates just started rolling out – keep an eye out for a new and improved rewards program coming soon!
Kristofer Abbott 175
Friday, February 14, 2025
While I really like th concept of this app and service, the fact the the venu can override it is crazy. I selected a couple of the songs while everyone else was as well, only for the venu to then decide they were not going to run the service and play an in house DJ. Then the app listed my songs as having been played. I reach out to them and they refunded me less than 1/4 of the credits I used. I won't be using this junk again.
TouchTunes Music Company, LLC
Tuesday, February 18, 2025
Hi Kristofer, we’re disappointed to hear your songs didn’t play as expected. If your songs weren’t heard, please let our Consumer Support team know so they can look into it for you. They will need your account information to get started - they can be reached at https://touchtunes.helpshift.com/or through the app directly. Thank you!
Cassie Jordan 21
Monday, December 30, 2024
While I wish it was cheaper to play tunes, it's an easy app to navigate and is generally up to date on current music. Wide variety of music. All jukeboxs in establishments should be able to play music throughout the day without meeting a criteria or fee, but, that's not directly related to the app. I do wish there was a bit more specific playlists/organization but that's a personal preference.
TouchTunes Music Company, LLC
Wednesday, January 22, 2025
Hi Cassie, thanks for sharing your feedback about our app with us! We want to assure you that your feedback on prices, music selection, and playlists has been noted. If you need any further assistance or have any questions, our Consumer Support team can be reached through the app directly by tapping HELP from the map screen.
Drift King 1
Wednesday, July 9, 2025
The satisfaction of putting money in an older jukebox can't be replicated, but it 'works.' I do wish there was some explanation about the different notification permissions - Default, Proximity Notifications, Push Notifications & General. I'd like to shut off the one that controls the 'random/promotional' notifications the app gives me, while leaving the notifications that are actually relevant while I'm in a venue playing songs alone, but I don't know which toggle controls that.
TouchTunes Music Company, LLC
Friday, July 11, 2025
Hi there, thanks for sharing your feedback about our app and what you'd like to see added! We want to assure you that your feedback has been noted. If you need any further assistance or have any questions, reach out to our support team by tapping the Settings ⚙ icon from your Profile tab, then tapping “Help” and we’ll be happy to assist! Thank you!
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