A Google user 75
Tuesday, May 7, 2019
Terrible. I have complained twice that the location service doesn't work, that it constantly starts no web browser info, it records NOTHING! I want my money refunded so I can go with another app. And before they respond with 'uninstall the app and reinstall' I've done it. Repeatedly. On both devices. It doesn't work!! I would not use this app or recommend.
Shenzhen Wondershare Software Co., Ltd.
Friday, May 10, 2019
Sorry to hear that Famisafe is not working well.we have optimizd location feature, now it works well
Ian Leary 72
Thursday, August 25, 2022
I do not recommend this app. If you have an iPhone save yourself some money and headaches and use the in house ("screen time"). It does everything this app does beyond the location services and functions way better and costs nothing. The "kid" phone would lock or unlock sporadically. It was never consistent. The location feature was not always accurate and the experience culminated with an "upgrade" that locked up the phone entirely resulting in a factory reset. Do not use this product. Edited
Shenzhen Wondershare Software Co., Ltd.
Friday, August 26, 2022
Hi Ian, we are sorry to know our app did not meet your expectations. May I know more details about the problem you encountered? You can email us at
[email protected] or submit feedback in the app. We will get back to you within 24 hours. Hope you can give us a chance to make it right.
Andrea McNally 192
Monday, June 28, 2021
This app doesn't always work. One example is that I'll get an "explicit" notification, but upon clicking into the details, there is only a blank screen. Another is that for a week-weeks out of the month, the app won't track anything going on, on my son's phone. I won't get any notifications, it won't track his location, nothing. One more, is that even though I have specific blockers on this app, he is still able to get into those websites/apps. I have to continuously go into this app & re-block
The S.C.P. Foundation 41
Tuesday, February 21, 2023
It's a trial for the most basic of services, and it expired insanely quickly. Can't find someone's phone due to the expiration, so the app is worthless. There are hundreds of free options that can do the same, and some with trials that don't immediately lock you out afterward. You think at least the basic tracking would be allowed, but no everything is locked. App isn't worth your time unless you have a big family I guess, move along.
Shenzhen Wondershare Software Co., Ltd.
Thursday, February 23, 2023
Hi The S.C.P. Foundation, thanks for your feedback. Famisafe offers a 3-day free trial. You can try the trial version to check whether this software meets your need, if you are satisfied with the function kindly suggest you purchase a subscription. Thanks for your support!
Carley Gillatt 66
Wednesday, January 15, 2025
It's great in regards to what my children are watching, and the added features are brill. However, I'm having to put my phone on silent through the night as I'm CONSTANTLY getting notifications that my children are leaving home and then coming back. All while my children are in bed! I woke this morning to 96 notifications that my child had left home and returned throughout the night. As I'm typing this, apparently, my child has left home and come back 12 times. He's in bed. I've just checked!
Shenzhen Wondershare Software Co., Ltd.
Tuesday, January 21, 2025
Sorry for the inconvenience. Could you send a screenshot of the issue to us? Normally, we would need more information to locate the issue. We hope you can give us another chance to help resolve it. Please feel free to contact us via https://support.wondershare.com/.
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