Michael A 172
Tuesday, June 25, 2019
they removed the autoscan feature from the free version without mentioning it. spent a lot of frustrating time trying to get it to work. there's no plan available for a single user. EDIT: I wish I could take away a star. After contacting customer service, I was told that I was ineligible because I signed up too late. More wasted time, bait and switch company. Edited
Zoho Corporation
Friday, June 28, 2019
Hi Michael,
Sorry for the inconvenience caused. We have made the necessary changes at our end. Also, we replied to your queries via email, so please check your email inbox for further details regarding this. Let us know if you face any further problem.
-Pavithra.
A Google user 170
Friday, January 25, 2019
App makes biz travel so much easier. I love having the ability to record transactions on the spot. The integration with the Lyft app is invaluable. My only not so positive experience is with the website interface. It could be much more intuitive. I frequently have to fumble around to create reports and charts. However, that's not enough of a bother for me to give the app 4 stars.
Zoho Corporation
Monday, January 28, 2019
Hi Emma,
Thanks for sharing your review with us. We will work on improvising the user experience of our application. Also, it would be of much help, if you email us the difficulties you have faced while creating Reports and Charts in our web app. This will help us to look into the problem further. Drop your email to
[email protected].
Justin McGrath 17
Sunday, June 30, 2024
Incredibly slow. It takes at least a minute to find the values from a scanned receipt. You could easily have entered the information. You'd never want to scan a bunch and let it do that in the background because then you'd need to go back over everything to check that it got it right. Adding to reports takes a bunch of clicks, and the interface is really slow, pausing for nearly a second for each click. This is awful. You could enter everything by hand faster than this.
Zoho Corporation
Tuesday, July 30, 2024
Hi, We apologise for the inconvenience. We are improvising our auto scan to provide a better experience for our users. You can expect further improvements in future updates as we enhance its functionality. For further queries or suggestions, kindly drop an email at
[email protected]. Thanks.
GJ Earley 11
Monday, October 7, 2024
works on my phone but only worked for a couple weeks on my desk top as the oneauth app will no longer connect or send me push notifications, contacted support was told over and over to make sure it is the most recent version, I had already done that before contacting them, the app is ok but not as easy to use as the desktop version in my opinion.
Zoho Corporation
Wednesday, October 23, 2024
Hi, We regret any inconvenience this has caused. Since we cannot find your support request, kindly send an email to
[email protected] with your registered email address. We will surely assist you in resolving this with priority. Awaiting your mail.
Sofia Lallos 34
Monday, April 8, 2024
BEWARE: Totally unreliable, cannot be trusted. I was using the free version. I created an account, logged quite a few expenses previously (about 2 months ago), came back to log some additional expenses and to my surprise found that all the previous expenses and activity in general were completely deleted as though I had never used the app at all. I suggest looking into a different app.
Zoho Corporation
Friday, April 12, 2024
Hi, We apologise for the inconvenience. We are looking into the problem you have reported. In the meantime, we need additional details to debug further. Kindly send your email ID associated with your Zoho expense organisation to "
[email protected]" so that we can assist you with priority. Awaiting your email. Thanks.
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