Scott Steinbrink 5
Monday, November 17, 2025
first it was virtual shifting, claimed to work in February, still not working in November. Supposedly fixed, per an email I got last week, but I can't verify that because the app refuses to load routes to ride. This has happened before. One star, right now, a second because I like the photorealism, when the app works. A wide variety of routes to choose from (again when the app works) Edited
VirtualTraining s.r.o.
Tuesday, November 18, 2025
Hi :) Thanks for your feedback. We're doing our best and releasing the updated version of the app very soon, so the Click&cog will work via CompApp, keyboard shortcuts or the button in the app 😇 We appreciate your patience 💜
Pat McGroyne 17
Monday, August 4, 2025
I love the scenery. Other cycling training apps are too video-gamey. Signed up for a "forever" pricing plan. Nope. was $120/year. Just got charged $150. It's money I will never see again, but for $30, they just lost and alienated a customer and any chance at recommendation forever. Businesses don't care. Wringing every penny out of each customer is the focus, so I'm not at all shocked. Edited
VirtualTraining s.r.o.
Tuesday, August 5, 2025
Hello, thank you for your feedback. Please write to
[email protected]. They will be happy to assist you. Thank you for your understanding and cooperation.
Rachael Robertson 11
Friday, June 23, 2023
I miss the old Rouvy Workout app, I just want to be able to get statistical feedback. While I could see scenery and route's being nice for some users, I wish there was a way to turn it off. This app made the cadence and powerzone so small that I can barely see it on my phone when on my phone mount. I wish there was a way to trade it with the larger icons that I don't care about like elevation. I miss free ride and can't seem to find something similar in this app.
VirtualTraining s.r.o.
Monday, June 26, 2023
We apologize for the problems you are experiencing with the Rouvy app. May you please write to
[email protected]? They will be happy to assist you. Thank you for your understanding and cooperation.
Don Biehl 3
Sunday, February 19, 2023
Edit: I emailed tech support as requested and problem solved. I don't care how, but it's working again! First of all, I love this platform. I love the variety of available routes and the realism of the experience. With all of that said, it's a little frustrating that the app logs me out in the middle of rides. There is no consistency to it either, sometimes it's an hour, today it was an hour and a half. It keeps giving me messages about firewalls and wifi and none of those things apply here. Edited
VirtualTraining s.r.o.
Friday, February 17, 2023
Hello; thank you for your feedback. May you please write to
[email protected]? They will be happy to assist you. Thank you for your understanding and cooperation.
Ben Lukas 9
Friday, December 23, 2022
Yesterday's update to 2.17.1 broke the ability to play music in the background while running the app. I cast my phone to the TV screen when training, and play music from my phone , also casted , on the big speakers connected to the TV. Until today that is. It is very disappointing to loose this, as I have hundreds of hours on Rouvy in the last few years. Edit: I did contact Rouvy support and have yet to get a reply besides acknowledging that I contacted them. Edited
VirtualTraining s.r.o.
Friday, December 23, 2022
Hello, Thank you for your feedback. May you please write to
[email protected] they will be happy to assist you. Thank you for your understanding and cooperation.
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