Erlend S. Westgaard 13
Sunday, May 21, 2023
This app isn't just bad, it is unusable. On each android phone I have tried, the issue is the same. I try to fill in my name and the keyboard sticks. "E" becomes "EEee", etc. To work around it I have tried copy+paste, and that works for 1 sec, and I am asked to fill in my name again. I have been using the old Ruter Bilett app for years now, because it at least work. Update: I was able to make it work by first creating an account on ruter.no before logging in in the app. Edited
Ruter As
Saturday, March 18, 2023
Hi, sorry to hear that the app is not working for you. Have you tried deleting the app and reinstalling it? Regardless, I will pass the problem on to our developers. Iver/Ruter AS
Dave McGill 0
Friday, June 6, 2025
Worked well for the first 2 days but Thursday am it was a total waste of time. Thankfully Google Maps came to the rescue to help plan our trips. Anything I tried including edit favourites just resulted in the message "We don't know exactly what went wrong but.... ". I reinstalled the app but I still had the same error message. I tried again late Thursday afternoon and it was working fine. I had a good WiFi connection all day and my other apps were okay. Ruter checked so now 2 stars. Edited
Ruter As
Friday, June 6, 2025
Hi! We are sorry to hear about your experience with our app, could you please expand on the issues you experience after day 2 so that we can get better? Thanks in advance.
Tomáš Hrdina 0
Sunday, June 15, 2025
I give one stare momentarily, otherwise great app...It is just to get attention from developer,there is some flaws by purchasing right now, I wanted to buy a ticket and it dosent change the zone or it chooses the wrong one even after updating ... I for ex placed ticket from Søndre brygge to Oslo lufthavn and it chose zone 1 as startingvpoint even it is 2V Edited
Ruter As
Wednesday, May 28, 2025
Takk for tilbakemeldingen! Hilsen Therese /Ruter As
Henriette 2
Sunday, March 16, 2025
Editing with a new problem: the home-screen ticket widget currently displays that I have a valid ticket with expiration date two days ago. Neither resizing nor removing and re-adding the widget fixes the issue. Very random that I even noticed, and I'm assuming the ticket control wouldn't have accepted this as an excuse. I started using the widget to see ticket status since the app doesnt seem to give proper notifications of expired ticket anymore. "It works on my device"? Really? Edited
Ruter As
Sunday, March 16, 2025
Hei! Widgeter og varsler fungerer på min android-enhet, så jeg er usikker på hva som er årsaken til at du opplever disse feilene. Her skulle vi gjerne hatt mer informasjon om din app. Kan du benytte kontaktskjemaet og melde inn problemet med bilder av feilen? https://kontakt.ruter.no/no/billetter-og-app Hilsen Julie/ Ruter As
Urška Kraner 5
Tuesday, May 27, 2025
app is completely unusable for foreigners, trying to buy tickets. When you try to create profile and consent of processing data for RuterProfil, I constantly get "We don't know exactly what went wrong, but please try again"
Ruter As
Wednesday, May 28, 2025
We’ve had some issues with foreign numbers. You can buy tickets in the app without logging in. Remember to save your ticket number so we can help if something happens to the app or your phone. You can use the VY app or buy physical tickets at our office near the central station, or at outlets like Narvesen, 7 Eleven, and Deli de Luca.
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