Sam Hazeldine 28
Saturday, October 18, 2025
Badly designed, can't add the same filters you can on the website, such as dog friendly. Baffled as to why the filter options aren't the same as the website. Trying to go to the website in mobile forces the app to open, so have to get to the website in an incognito window, which is not really a great user experience, so uninstalling app.
Sykes Holiday Cottages
Monday, October 20, 2025
Thank you for your feedback, Sam. We believe pets are part of the family which is why you can add them to your initial search on the app when stating how many people the holiday is for. We appreciate your other improvement suggestions and we will take these into consideration moving forward.
Denise Cooper (Denper) 95
Sunday, September 28, 2025
Wish there was a Pet Friendly option! When filling in the filter on this app, I wish there was a pet friendly box to choose or not , whichever the case may be . It is available if you search from the website but not the app. This makes it harder searching for the type of property you require as you have to go through them all to find ones you need, pet friendly or no pets !!
Sykes Holiday Cottages
Monday, October 6, 2025
Hi Denise - we class pets as part of the family. That's why we have included them in the initial search under guests. If you click there how many pets - the properties that are pet friendly and available will come up in your search. Hope this helps in future and thanks for the feedback
Johanna Watson 27
Tuesday, October 21, 2025
This is a beautiful little cottage. Fully equipped with everything you need for a self catering holiday although there are some amazing restaurants in the area. The Dory Bistro in Pittenweem is excellent and Anstruther has the brilliant, award winning Chippy!!! The property has a downstairs WC and shower which isn't a problem for us, but my 86 year old father struggled in the night to reach it safely down the slightly spiralling stairs. This is our 3rd stay here as we're originally from the area
Sykes Holiday Cottages
Wednesday, October 22, 2025
Thank you for your feedback and for the 5 star review! We're delighted you enjoyed your stay and appreciate your continued support.
Paulette Biddell 8
Saturday, August 23, 2025
Poor overall. Oven pan left very dirty. We had to clean it and had to buy scourers to do so. Fridge door milk storage shelf was broken. Had to stand milk inside which wasn't ideal as it took up the front of the fridge. Shower sewage odour and kept switching from hot to cold. Outside lights not working At 62 yrs old,I had to clamber on and off the bed to get out as it was sited right next to the wall. None of these were deal breakers, and yes, I know it's a pod, but together, not ideal.
Sykes Holiday Cottages
Tuesday, August 26, 2025
Hi Paulette, we are sorry to hear the feedback above regarding your holiday. Please could you let us know the details of your stay and we can check in with our customer service team so this can be looked into further. Thanks in advance - App team.
Laurel Matt 28
Saturday, February 22, 2025
The booking experience on the app was odd, as it kept randomly deleting fields whilst I was typing. I finally managed to make the booking and paid deposit. I checked on it today only to find that apparently the booking had gone up in cost and it says I haven't paid anything, but my credit card shows the payment as pending. Additionally, there does not seem to be any way to contact them unless making a new booking. Absolutely infuriating!!!!
Sykes Holiday Cottages
Thursday, February 27, 2025
Thank you for your review on our App and we apologise for the inconvenience caused with your booking. The customer service team would love to discuss this with you in more detail - Please call us direct on 01244 356 695 and we will be happy to assist.
more reviews