A Google user 47
Tuesday, September 10, 2019
Very disappointed. My subscription has renewed, taken my money but now the app won't remember my logon, let me login or change my password. Still cant use the app. This is now ridiculous this is the second major fault I have had with the app. If the content wasn't so good I would have given up. Edited
Concordia Publishing House
Tuesday, October 16, 2018
I’m sorry to hear that the update may be causing you some issues getting it to launch. Would you mind reaching out to our technical support line via
[email protected] so we can see help diagnose?
Thanks,
Concordia Publishing House
A Google user
21
Monday, October 29, 2018
I have had this app for several years. I love to do my devotionals and share thru it...WHEN IT WORKS...which has been an ongoing problem for years but worse in recent weeks. CPH gives these lists of fixes that do nothing and I am past disappointed in it. Edited
Concordia Publishing House
Tuesday, October 30, 2018
Hi Donna,
We are aware of the recent update causing some issues with crashing the app. We are currently working on a fix for that and hope to be able to release it soon. I’m sorry for the frustrations this has caused you and thank you for your patience as we work to get this resolved.
Concordia Publishing House
A Google user
16
Thursday, September 26, 2019
I am supremely disappointed! My renewal went through GooglePlay and now I can't sign in to the app. I contacted support and they have told me they can't find my email attached to an account. So they have my money, but I don't have the app. I don't want to use my computer for this I want to use my phone. The answers I am getting don't help me. I paid for the app, I should be able to use it.
Concordia Publishing House
Thursday, September 26, 2019
Hi Sara,
We're very sorry for the trouble and want to help you get it fixed. Please call our support lines at 800-346-6120 and ask to speak with the manager of support, Rod Kyles. He'll be able to assist you.
Thank you,
The CPH Team
A Google user
3
Monday, November 12, 2018
I logged in on my Android phone but it won't display a devotion. My only choice is sync data, and it does nothing. I can read it on both tablet and computer. Edited
Jenni Martin (Shortnsassy) 11
Friday, March 1, 2024
I'm very disappointed that. I love this book and I can get a free book @ my church. Yet I can't download it and read it on my phone?? 😔😔 Well that's why I can't download it. Thanks to our economy at the moment. I don't have any extra money.. My husband is the only one working. Due to my health.. Sorry but I think these items that are for helping people get closer to God. Should not cost
Concordia Publishing House
Friday, March 1, 2024
Thank you for your feedback! We're happy to hear you can get Portals of Prayer at your church for free!
So you're aware, your church paid for them so you could have access to them. Both printed material and apps cost money to produce. We do our best to make them as affordable as possible while also sustaining our ministry for each new generation.
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