I have paid for premium service, but I am unable to play any of the videos to work out with. Every time I try to play the video, I get a message asking me to sign in, but the app does not allow me to sign in. This is not what I paid for.
Riafy Technologies
Monday, November 3, 2025
Hi Ms. Dee, we apologize for the inconvenience. Please contact
[email protected]
for immediate assistance and send a screenshot of the sign-in page. As for the video issue, our team is working on it, and a fix will be included in an upcoming update. Thank you for your patience and understanding while we work to resolve it.