Brittany Gentry 61
Monday, June 2, 2025
It's a pain to set up. The location hasn't worked once. It incorrectly displays who said something. my son has shown me the actual conversation and he was accused several times of something he didn't say. If you think it's going to block anything... nope. But it'll tell you every time it happens anyway. I have so many alerts even after turning them to most severe only. The latest bullying alert was from "hey man whats up with that?" A refund at this point would be great. 😮💨
Bark Technologies, Inc.
Monday, June 2, 2025
Hi there, we're sorry to hear this! It's certainly not the experience we want our Bark families to have. Would you please reach our support team so they can gather details about the issues you encountered and offer assistance/insight? Your feedback is important to us! bark.us/contact 🧡
Stephanie Coleman 135
Saturday, March 15, 2025
At first, Bark seemed great. It was a pain in the behind to set up but once I got it set up I liked the location until it stopped updating, the one tap check-in is cool if your kid uses it, the monitoring was entertaining because it flags things it doesn't need to, it allows too much freedom and my son accessed cornhub which I had to manually block even with sexual content blocked. It is not worth the cost. It is not user-friendly and very unreliable. I will be going back to Family Link.
Bark Technologies, Inc.
Sunday, March 16, 2025
Hi there! We're very sorry to hear this, it certainly does not sound like a typical experience for our Bark families. If you'd please consider reaching our support team, they'd love to investigate this experience further and offer some helpful insight. You can reach them at bark.us/contact or email
[email protected]. 🧡
Patrick Coltrin 67
Sunday, February 23, 2025
I really like the concept and ease of use. However, it never fails despite the amount of following the directions and contacts to support. The app is always hing issues with connecting to child phone and losing accessibility settings. It has become such an issue that I am now searching for alternatives. Edited
Bark Technologies, Inc.
Sunday, February 23, 2025
Hi Patrick! This is definitely not the experience we want you and your family to have. We would love the opportunity to connect with you so that we can gather more details and help. We would love to walk you through solutions for success. We are here for you and your family! 💙 Please connect with us at bark.us/contact or
[email protected]
Molly Gurule 99
Wednesday, February 12, 2025
While I appreciate the protection this app offers, the user experience with Android is awful. Everytime there is an update, I have to completely delete and reinstall the app on my kids phone. I follow the update instructions to the letter and it still won't properly install the update. If I had another choice for text monitoring I would switch immediately.
Bark Technologies, Inc.
Thursday, February 13, 2025
Oh no! Definitely not the experience we want you to have! Would you please reach out to our support team at bark.us/contact, so that we may investigate further to see why this might be happening and help? 🩷 Here for you.
Sami Bruffey 88
Wednesday, September 4, 2024
Such a terrible app. I paid for the premium version and it's nothing but problems. Constantly disconnects from my kids phone and I have to reset it like every week. To top it off, even when it is connected, it catches things that it shouldn't and misses things it should catch. Really hoping I can find a better alternative
Bark Technologies, Inc.
Wednesday, September 4, 2024
Sorry to hear you are experiencing this; we'd love to set up a call or walk you through email to help get everything in place & as it should be! Please reach us at www.bark.us/contact or email:
[email protected] 💛
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