Marevic Mulleda 4
Sunday, February 9, 2025
At first, I liked the app, but while using it, I heard my baby cry. However, when I checked the camera through the app, my baby appeared to be sleeping. Since I still heard a sound, I went to check in person and found that my baby had changed positions but was still asleep on the camera monitor. This makes me wonder—what if I were outside and couldn’t hear my baby crying? I might think everything is fine because, according to the monitor, my baby is still sleeping. I might have to uninstall. Edited
Master App Solutions
Friday, February 21, 2025
Hello Marevic, thank you very much for your valuable insights. We do not report similar problems for other users, but if the problem persists, we will be happy to check it - just write to us immediately after registering the problem via the in-app contact form. We apologize for the inconvenience. Annie Baby Monitor team
Colm Mc Caffrey 7
Tuesday, February 27, 2024
This app brings extra stress and frustration to the delicate baby bedtime. I've been using this app around 1.5 years. I must say it's really poor. The technical objective - recording sounds, triggering an alarm if its above a set threshold - is quite trivial and yet they have made it remarkably complex. We have loads of issues pairing and my support Qs for help on that are ignored. It seems to force an update every two weeks, which rarely is smooth. Latest keeps turning on the camera. Why???
Master App Solutions
Wednesday, February 28, 2024
Hello Colm, thank you for your very valuable feedback. We will be happy to check the problem with the pairing and the camera switching. Just please let us know if you contacted us via the contact form in the app or on our website - we will follow up and respond as soon as possible. Thank you, and we apologize for the inconvenience. Annie team
C 11
Tuesday, May 25, 2021
Had it 2 days. Paid the $5 after using it for 20 mins. It doesn't work. Constantly disconnects and reconnects. No audio at all regardless of settings. This app doesn't help at all and in Ontario I can't buy a new monitor as quickly as needed cause of lockdown so I'm stuck using apps until my order with my new baby monitor is ready. Waste of $5, and effort honestly. Only good thing is when it does work it's HD. Edited
Master App Solutions
Tuesday, June 1, 2021
Hello Chris, thank you for bringing this matter to our attention. The babysitter should work seamlessly on your device. If the problem persists, the Internet connection is most likely to blame. Contact us at
[email protected] and we'll try our best to solve your issue. Thank you and have a nice day!
Hayley Younce 25
Wednesday, September 2, 2020
Just set it up and tried it out. Oh. My. God. This is the most annoying app. Took a while to get everything connected, it kept disconnecting the two devices but once I got them going that wasn't an issue. The real issue is the notifications. It tells you when your baby is awake. Handy right? Nope. Because it notifies you approximately 100 times in a row with non stop ringing and buzzing! And she wasn't awake! Couldn't make this stop.
Master App Solutions
Thursday, September 3, 2020
Hello Hayley, our babysitter makes parents around the world happy. The vast majority of users work without problems and have no problem setting up the app. It is really easy. Just enter the pairing code and that's it. The sensitivity of the microphone can also be easily adjusted to suit your exact device and needs. Have a nice day.
Suzanne Mitchell-Klent 16
Wednesday, June 24, 2020
I started using this app a week ago. Picture when there is light is good. Does not work in the dark as far as the video aspect goes. Sound works well, or it did until now. I paid for a year subscription but tonight the timer on the trial period started ticking down. Once time ran out, app stopped working and cant get it running. Keeps crashing after telling me the trial period has expired. I wasted $2. now cant hear my child. Just needed it long enough for new monitor to arrive but no such luck.
Master App Solutions
Wednesday, June 24, 2020
Hello Suzanne,
We're sorry for the inconvenience that caused our payments to be refunded automatically. You can review your bank account to see that your payment has been refunded, and your account has been returned to trial.
We have already fixed this issue. If you have any questions contact us at
[email protected]
Have a nice day
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