Jesse Hoffman
1
Wednesday, September 13, 2023
Needs some work. First day; last stop, there was no cell service and the app couldn't save the customers signature. I had to get her consent to let me sign on her behalf until I got service again. Most similar apps can store offline data such as a photo until service is restored using app cache, hope they fix this. There's no hyperlink to maps unless you highlight the address. Not safe to perform while driving. No order instructions are shown. No order details after completed orders? Edited
MobileTek
Tuesday, September 5, 2023
Hello, sorry to hear you've been experiencing issues with MobileTek Web Boost. While unfortunately there isn't much we can do about bad cell phone reception. The other issues you described sounds like the order may have been entered incorrectly (missing information). When you can, please reach out to
[email protected] so we can get this fixed.
Ryan E
2
Thursday, March 3, 2022
Last week I am not able to see the driver's pay before I accept the load. I am operating a business and should know how much each load pays. Please fix. The operations mgr says it's a glitch that you all are aware of. Why is there a settings option that is passcode protected? Edited
MobileTek
Monday, February 7, 2022
Hello, please reach out to your operations/dispatch team regarding any issues with pay. They will need to rectify from their system. Thanks.
Mark Palfenier
0
Friday, December 15, 2023
App logs you out automatically after half hour. Hoping the content creator can fix this bug. This makes app very difficult to operate when one is constantly having to log in. Edited
MobileTek
Friday, December 15, 2023
Hello, sorry to hear your experience with MobileTek Web Boost has been negative so far. That should not be occurring (it should be an 8 hour timeout). When you can, please email
[email protected] for further assistance.
Tibi B
0
Friday, May 12, 2023
It keeps logging me out very often. I never need to be logged out. The expiration of session does not make any sense Edited
MobileTek
Wednesday, June 2, 2021
Hello, there could be several factors that contribute to a session timeout. Please email us at
[email protected], let us know your driver number and the company you use MobileTek with, for troubleshooting and support. Thanks!
Chris Randall
2
Thursday, May 14, 2020
Was a great app to use until recently. Now, it crashes every time I clear an order
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