A Google user 42
Thursday, November 14, 2019
Ridiculous, Different Prices!!!!!! I use both platforms, apple and Android. I used the trial and loved it and was ready to purchase. I prefer it on my Android device, and so do my study partners. It is a 34.99 introductory price on the iPad, but yet it's 74.99 on my Android device. Update: The customer service was patient, informative and let me know that this was not how they do business. It was a glitch in the system and made sure I had access while it was being fixed. Great app! Edited
3D4Medical from Elsevier
Thursday, November 14, 2019
Hi Ashley, thank you for your feedback. We're aware of this issue and we're working on resolving ASAP. Please accept our apologies. It is indeed a bug in the app. We'll have this addressed shortly. In the meantime, you can purchase your license for $34.99 USD from our 3D4Medical Store as an alternative; https://store.3d4medical.com/ - 3D4Medical
A Google user
67
Tuesday, October 1, 2019
Love this app. Great way to study, learn, and relearn for yourself. Great tool to help patients gain greater understanding of their issues. I only wish there was a way to report problems. The description of the biceps brachii insertion was incorrect (it connects to the radius, not ulna). The visual representation was correct, though. Edited
3D4Medical from Elsevier
Wednesday, October 2, 2019
Hello Holly, thank you for your 5 star review. We are aware of the issue with the biceps brachii insertion, and we will address it in the next update. You can report issues here; https://3d4medical.com/contact?app=complete-anatomy&step=2 -3D4Medical
Sasha S 72
Monday, September 19, 2022
This app does not feel user friendly for phone usage. I paid for the subscription, but I can't access anything beyond the skeleton and connective tissue. I am disappointed with this purchase. I've also tried using it on my computer, and it does not feel intuitive. It feels clunky and bulky to figure out how to use this app. My friend who is an athletic trainer recommends essential anatomy 5, I hope to have better results with this. It even costs less.
3D4Medical from Elsevier
Wednesday, September 21, 2022
Hello, thank you for your feedback. This sounds like a corrupted download. Please reinstall the app from the [enter third party app store name]. That should solve your problem. If the issue persists however, please contact our Support Team directly via https://service.elsevier.com/app/contact/. Thank you. - (MO), 3D4Medical from Elsevier
A Google user
10
Thursday, February 7, 2019
I love this app for the PC and I would recommend it to anyone who is going into the medical field. The PC (surface) is awesome if you have time to open up the laptop but a pain to do it. When I found out that Complete Anatomy was coming to Android, I was extremely excited to use this on my Galaxy S Tab4. However it is not available for the tab s4 and only the phone. The phone is cool but really small and would rather use it on my tablet. Edited
3D4Medical from Elsevier
Thursday, February 7, 2019
Hello Ernie, thank you for your feedback. We hope to provide support for Tablet devices in the future! -3D4Medical
G 14
Sunday, September 17, 2023
This app needs to be fixed. I have created an account and Everytime it gets me to my first step of choosing my model, the app keeps closing. When I click back into the app, it either goes back to the log in page or clicks out of itself. I have reinstalled the app 3 times and this keeps happening. It is a shame because the app looked good and ai was hoping to use it. Please fix your app.
3D4Medical from Elsevier
Tuesday, September 19, 2023
Hello, thank you for your feedback. We are sorry to hear about the issue you are having. Please contact our Support Team directly via https://service.elsevier.com/app/contact/ and we’ll look into it for you. Thank you. - MO, 3D4Medical from Elsevier
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