Curtis 5
Friday, June 13, 2025
Can charge through the app, but it's hardly seemless. With other services, you can just scan a QR code and pay as you go. However, Flo makes you either use GPS or find the charger manually on the map every time, and they make you deposit money into your account as credit. Plus the app doesn't show the hourly rate which can be complicated and lead to it always being a bit of a mystery how much a session will cost
Georges Reti 9
Tuesday, April 30, 2024
Hit and miss. When the app works it allows to charge with several network. Unfortunately, it does not always work, so it is hard to rely on. Support is very hard to reach. The android auto app is wonky at best. Totally unusable. I had to call their "immediate support" twice over the last 6 months. It took 35 minutes the first time and the issue was not solved. The second time, I gave up after over 1 hour on hold. I give up and recommend subscribing with each supplier. Much more reliable.
massimiliano Di Giovanni 10
Tuesday, April 9, 2024
App notifications weren't workin probably, it failed to notify charge complete, and car stayed overnight with 10x bigger bill than usual, almost entirely idle fees, no real charge transferred. CS first admitted the issue over the phone, then refused to refund. It happened twice and they don't want to take ownership of the issue. 2 stars to the app, 1 star to customer service. Edited
Warren Harris 7
Wednesday, November 22, 2023
No she's with the app with the service is terrible. It's rare that I have a session run more than 20 minutes without being cut off unexpectedly. About half of the stations I've ever used are completely in serviceable but don't tell you until it doesn't charge. Almost every time I have to call customer service to get any charging working.
ol hi 2
Thursday, June 26, 2025
Do not, I repeat DO NOT, but a Flo charger. You will regret it when you run into issues. There is no phone support, they'll tell you to fill out an online form. Good luck getting support after that. It's been 4 days and counting, still no solution. I'll be trying to return this piece of junk I bought and get something else instead. Worst company ever!
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