T Blackwater 17
Tuesday, July 15, 2025
I love using the app vs. the website. Recently ran into some issues, but customer support was able to correspond in a timely matter and help me fix the major issue quick. By rebooting my device, and then deleting and reinstalling the CorrLinks mobile app. The sync error was immediately corrected. I also had to delete my device from the website (under manage account, manage devices.. because each time you login to the app. it counts as 1 device being used, there are only 3 devices allowed).
Katrina Grant 4
Tuesday, July 15, 2025
when I open the app this morning I had been logged out after logging back in I have no way to compose an email, and no emails come through. and the app looks nothing like the pictures it is posted I'm here. I can only see them on the website I have the premier account, but getting no notifications when I email does come through. Support fixed my issues and it's working great again Edited
Sarah 7
Monday, July 14, 2025
This app has been working fine and then all of a sudden yesterday my messages disappeared. I can't access them at all on the app. The app is only good for account settings which are useless without messages. I now have to use the website which sucks because I can't get notifications when using the website.
Bao 58
Friday, September 11, 2020
It's a wonderful app, but unfortunately something about the system delays messages (from both parties). Messages sent sometimes won't even arrive till the very next day. I had three messages come in all at once from a two day span. It's a well built app, and I love it, but it's incredibly unreliable. Note: I'm a premium user.
A Google user 86
Saturday, March 28, 2020
This app is helpful in communication when the feds only give up 200 talk mins a month. I've been using this app for over 8yrs now & the problems I've found are, if your screen times out or your phone dies before you get to save a message or send it, it's gone! The notification for new messages seldom pops up so you have to keep checking & syncing the app. For the most part, this app is a godsend for those seeking to stay in constant contact with an incarcerated loved one. Edited
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