George Montgomery 250
Friday, May 23, 2025
I love the TWD universe, but this app (and even the website) is such a pain for watching these shows. Constantly hitting an endless loading loop when starting a show. When an comes up, it's 50/50 chance it'll play or be a black screen with looping audio. I have to constantly restart the app or for the website, restart the episode and deal with picking up an ad and hope it doesn't bug out again. it happens all too often. Will not pay after the free trial until the app and website are fixed.
Jesse Acosta 756
Saturday, May 31, 2025
I hate this app! when ever I pause a show for longer than a min it stops working. when I push play again I get the oops something went wrong error message. sometimes going to a different app like Netflix and playing a show there for a few seconds b4 I jump back will fix it. Most of the time however, I have to completely sign out of the app and sign back in again. Don't tell me it's my internet speed. I got gig speed and all the other streaming apps work just fine.
Greg Fender 1,209
Monday, March 24, 2025
very hard and confusing to cancel subscription. The app said go to the app store to cancel. It was not listed in my subscriptions. I could not do it on a browser in my phone it would force open the app. I had to uninstall the app then switch my phone browser to desktop mode to access the tab. Absolutely deliberate process to frustrate people out of cancelling. Shame on you! This is intentional and highly immoral.
Rachel Goldwater 1,514
Saturday, December 28, 2024
Like others are saying - the app no longer works. It will open to the dark screen and spin the blue line in a circle endlessly, but won't load beyond that. So it's unusable/unwatchable. And given they are going to be increasing the price in January, that's entirely unacceptable. When you go to the support website and click on the link for the contact form - it just sends you to the same page on the Shudder support site, that is also unhelpful. Edited
Robyn Wofford 451
Thursday, January 2, 2025
Every time I try to watch a series, each episode freezes a few minutes in. I have to exit the episode and then restart. I have submitted several tickets and have tried troubleshooting options on my end, but its a constant issue. Sucks because there are a few really good shows on the app that you can't watch anywhere else.
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