Whitney Hansen 275
Friday, July 11, 2025
Used to be a good free version of this, but they took it all away. Now it's full of ads and can't even watch recorded clips anymore without a subscription. This is not what I paid for, and now I'll have to buy a whole new set of home cameras. these ones are completely useless now, except for watching live, after the ads play of course. Very disappointed. DON'T BUY.
Kami HK
Friday, July 11, 2025
We are sorry for the trouble. We would like to offer you an exclusive discount on our ad-free subscription. By subscribing to our premium plan, you can enjoy uninterrupted access to all the features of our app without ads. Please contact our support team by creating a ticket using your mobile app for us to further assist.
Ryan Burket 354
Wednesday, July 2, 2025
Ads. Simply, ads to use a product I physically paid for. Placing an "Ad-Free" experience behind a subscription paywall after the purchase of your product is pretty upsetting. Those that have signed up after a certain time and have been made aware at product purchase can have ads, but early adopters and those whom purchased before the policy changed should be exempt, full stop. Edited
Kami HK
Wednesday, July 2, 2025
We are sorry for the trouble. We would like to offer you an exclusive discount on our ad-free subscription. By subscribing to our premium plan, you can enjoy uninterrupted access to all the features of our app without ads. Please contact our support team by creating a ticket using your mobile app for us to further assist.
Richard Salazar 234
Tuesday, June 24, 2025
I loved this App and especially the cameras I bought years back. Now it it's current state, I despise having to open it. Everyone here is 100 % right about the amount of ads. It's unbearable. I understand there needs to be ads for revenue but this is just ridiculous. It will get an alert that motion is detected and which will get me worried about what's happening and then have to sit through a 30 second ad before I can open my camera. The microsd used to be a viable alternative but not anymore.
Kami HK
Monday, June 30, 2025
Sorry for the trouble! We'd love to offer you an exclusive discount on our ad-free subscription. With our premium plan, you can enjoy all features without ads. For further assistance, please contact our support team by creating a ticket in the app. We're happy to help!
Edison Yuan 682
Wednesday, June 4, 2025
This app is packed with ads now! It used to be okay. Now, it even shows the full screen startup ad before it can be dismissed. I also have to constantly dismiss pop up ads on every screen as I navigate around the app. The microSD never worked. It's just a fake decoy. The app is always trying to sell cloud plans for more than 6 seconds clips regardless! I am forced to use this app in it's current state for the Yi cameras that I have bought years ago. I will not buy another Yi product ever again! Edited
Sean Monahan 1,136
Saturday, May 3, 2025
12/20/23: As others have said... I've used Yi for years, generally happy with it. Now, full screen ads on startup. Do not offer me a discount on an ad-free subscription. I'm not getting it. Update 1/31/25: Wow, they're really hitting the startup ads hard. Update 5/2/25: I'm moving on to a different product. The inundation of ads is not worth the quality of this product. Edited
Kami HK
Thursday, March 27, 2025
We're truly sorry for your experience. Security is our top priority, and we understand how critical quick access is. We appreciate your past support and take your feedback seriously as we work on improving our service. If there’s anything we can do to assist, please reach out—we value your input and want to help.
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