John M Beres 19
Sunday, August 25, 2024
The GUI is not intuitive. Furthermore, I subscribed to notifications and realized they were too frequent. I then updated the app to limit them to only text. I continuously received notifications from both. I then tried even disabling all together. I'm still getting a notifications from both. For now, I'll at least uninstall the app. Also - this shares info with police. Fire maybe? I get the logic. Love the idea and reason why. But they need to share legal documentation esp. on data retention.
RaveMobileSafety
Monday, August 26, 2024
Hi John, Sorry to hear your trouble with our app. You can learn about data usage at Smart911.com (if the app is uninstalled). I'm surprised to hear that un-enrolling from notifications though didn't stop them:
[email protected] can help with getting un-enrolled and please share any and all GUI issues there too! Thanks!
Jeff Morris 81
Wednesday, May 22, 2024
Smart 911 is the best all around emergency App for you and your family. For home, travel, weather and disaster help. I've spent over 20 years in law enforcement, fire service and emergency dispatch. The last six years of my service I was actively involved with being trained and training others, in using Smart 911. It is hands down the best emergency dispatch and informational tool a dispatch center can have. But it's only as good as the information put in it. it's safe & secure. Check it out.
Cortney Drayfahl 82
Monday, July 26, 2021
Update... there was an update and it is working as expected now the only reason why I didn't give it five stars is because I haven't been able to see how well the notification aspect works. The app is frozen on the keep safe and connected wherever you are pop up and you can't get passed it, have uninstalled and reinstalled and it stops at the same spot, can not use it at all. Edited
RaveMobileSafety
Tuesday, July 13, 2021
We just released a new version that has resolved this issue, please update and try again. If you are still having this issue, please reach out to
[email protected]
Sorry for the inconvenience!
RJ Cormack (Fireguy) 81
Thursday, February 2, 2023
The app won't even launch, just a warning pop up it force closed. Smart911 is still very important, but it's faster and easier to register on the website. We all need Smart911 so Dispatch Centers aren't stuck waiting to triangulate your location with cell-towers. Now rescue can find you quickly, after you enter your address, phone number, vehicles, and family (children), etc so they know exactly where you need help if worst case scenario happens and you can't talk or no time to ask for help. Edited
RaveMobileSafety
Tuesday, January 10, 2023
Thanks for the feedback. We would love to gather more info to help improve. Feel free to send us a note at
[email protected].
A Google user 124
Wednesday, April 8, 2020
Edit: They sent out an update that allowed you to zoom out. It works. The only issue is my photos are oriented wrong. When given the option to upload a picture it tells you that you have to "pan and zoom in" however it doesnt let you. So instead you are left with a big blurry block and no actual recognizable facial features. That is a big flaw and defeats the purpose. So the app loses major points for that. Otherwise its fairly well put together and makes me feel confident with calling 911. Edited
RaveMobileSafety
Wednesday, April 8, 2020
Hi Cilla, we just released a fix for this issue. If you want to try again it should be functional now!
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