Jamie Volle 9
Wednesday, February 25, 2026
updated 2/25/26 deleting app. Gave it 10mths. Its stopped my hubs phone from updating. We thought the phone was broken until we turned off the app. We can't send pic messages in FB unless it's off. Several apps dont work. Had to take it off my phone because I couldn't access my autheticare clock in app for work. It barely blocks what you want but it definitely turns out phones into expensive bricks. Never worked with VPN that is soo poorly designed and blocks so many features! Edited
Canopy-app
Sunday, April 20, 2025
Hi Jamie, our customer support team may be able to help you with these issues, and I would be happy to offer you an extended trial to ensure that Canopy is working for you. Please email me at
[email protected]
graffle 2
Friday, July 4, 2025
I do not recommend if you have an apple product. For 2 days now we have been fighting between apple (itunes) and canopy setup. We will not be buying the yearly subscription. Our computer setup was maybe 3 min. Its also annoying that you need to set the parameters for each device. They don't have a one stop choosing for all of them.
Canopy-app
Tuesday, July 8, 2025
Hi there, please reach out to our support team about this - they will be happy to help! We have many satisfied Apple users who are enjoying Canopy's protection. 888-820-1918
Jessica S 9
Friday, February 7, 2025
This does a good job filtering. The tracking does not work all that well as it is often delayed or doesn't work for hours/days and teens can turn off this feature from their phone. I really wish the tracking worked better. They also changed something and you can no longer click on the map to see the full area. It would also be nice to have a report on website sites visited and searches done. Edited
Canopy-app
Monday, June 24, 2024
Thank you! I will bring your feedback to our product team to see if some or all of this can be implemented in the future.
Bryent D 71
Friday, November 8, 2024
App can be better. Missing log out button which is needed to keep anyone from accessing the app on my phone. Tried deleting and reinstalling the app, but it automatically logs on each time. No option to log out. Edit: still not fixed. App has a bug that will automatically log you in no matter how many times you log out. It us useless if you downloaded the parent app by accident on the protected device. All one has to do is re-download it and it skips the sign in. Not sure why they won't fix it Edited
Canopy-app
Tuesday, July 16, 2024
Hi Bryent, I will bring this up with our product team.
Mylene Duncan 4
Monday, June 20, 2022
I'm really happy with the protection it provides as far as blocking inappropriate content. The GPS tracker could us some work tho. It's not always accurate and it doesn't follow in real time. If I check where he is, it'll show me where the last "ping" was and it won't refresh for a while. I wish I could reglfresh it shows me where he is that at exact moment.
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