Azrael -PK 94
Wednesday, November 19, 2025
This app used to be great a year ago, but, it's gotten worse over the last year. First, there were "sponsored" vehicles which appeared for vehicles you searched for, then came "sponsored NEW vehicles" which appeared regardless of your search criteria (think $100k+ listings when you're searching for <$35k), now, there's no direct link to the dealership website through the listing. Probably due to a pay wall for the dealership. HURRY UP CARGURUS! I WANT TO DELETE THIS APP! MESS IT UP SOME MORE! Edited
CarGurus, Inc
Thursday, April 17, 2025
Thank you for your feedback! We’re glad to hear the app works well for your specific searches, though we understand how the ads and interruptions can be frustrating. We appreciate your input and will continue working to improve the overall experience while balancing functionality and ads.
Wes Gajus 61
Sunday, July 6, 2025
Extremely frustrating app. Whenever you're searching through vehicles and you click on a certain vehicle for details, when you go back, it takes you to the top of the search list. Sometimes, you can search within your pre qualified budget, and sometimes don't work. The latest issue is it won't show me the information of the financing company. Like estimated monthly payments based on down payments. Fix the app. Do you not see all the negative reviews?
CarGurus, Inc
Monday, July 7, 2025
We'll look into this issue for you. Please send us a note at https://www.cargurus.com/Cars/enterFeedback.action so that we can follow up.
Brandon Ray 20
Tuesday, July 1, 2025
I don't know how this app has such a high rating. It is absolutely awful to use. The UI layout is good and the platform has great participation from dealers but it's barely usable. If you close the app and re-open it you have to start your search over. It does not save ANY preferences for your search. If you search for a make and model, then filter by price, features etc and close the app, then open it again you have to start from scratch. Narrowing a search for a truck is a nightmare.
CarGurus, Inc
Wednesday, July 2, 2025
Thank you for your feedback — we’re sorry to hear about your experience using the app. We understand how frustrating it can be to lose your search preferences, and we’ve passed your comments along to our product team to help improve functionality in future updates.
Brett Munson 5
Saturday, June 28, 2025
Pretty good overall, but there needs to be separate filter check boxes for regular automatic transmissions and CVTs. I want an auto trans, but I don't want a CVT, but I'm forced to weed out the CVTs, which wastes my time. Not good. Needs to be fixed, because it's getting tiresome. Edited
CarGurus, Inc
Monday, June 30, 2025
Hi,
We've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions!
A Google user 94
Thursday, March 27, 2025
This app used to works pretty well. Now navigation is just dumb. If you are browsing by make & model you can return back to the manufacturer list but there is no way to return to the model list. It just skips right past that navigation screen. I like to browse thru multiple models from the same manufacturer. Well, sorry, can't do that. You have to start all over from the beginning if you want to see another model. Like I said, just dumb.
CarGurus, Inc
Friday, March 28, 2025
Thanks for your feedback. We understand your frustration with the navigation changes.
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