Cory S 2
Friday, July 4, 2025
The app has many glitches that the developers either are ignoring or just not caring to fix. How can you have a 'working app' that logs you out every time, lags/stops when you try to get the age verification to work, let alone mess with the points system... I have never had an app have these issues for so long without resolve, I mean, how old are some of the comments saying these exact thing...? Also you can't say its on the user ends when SO many have the same issue. Edited
Ryan Wright 5
Saturday, July 12, 2025
(edited after receiving support) Genuinely a good rewards app with decent to really good deals and when I had an issue the phone support brought me to an actual person immediately instead of a bot and got the help I needed. p.s. A $1 large drink a day is definitely the best deal so far Edited
Chevron U.S.A. Inc.
Thursday, July 17, 2025
Glad to hear that you are now able to use the app and that our team was able to assist! Thanks so much for sharing your experience, Ryan, as it will help us continue to make improvements to the app. Hope to see you again soon. - Michele
Rocio Gomez 3
Tuesday, May 6, 2025
I would like customer service to call me because I was trying to download the app and it says that I already have an account logged in through this phone but I didn't even have the app on the phone when I requested my phone number to be at it I'm not sure if I ever used it or not I would like to know if I can get the app or not
Chevron U.S.A. Inc.
Friday, May 9, 2025
Thanks for reaching out to us, Rocio. Our team can help walk through the startup process with you. Please contact them at 855-285-9595, option 3 and they can assist with this issue. - Michele
D 6
Wednesday, February 19, 2025
This used to be a good app. I used this store going and leaving work to purchase food and drinks. I can no longer find extras I have on this app because their main focus is gas. I find this app unusable since I only get gas at costco. I completely quit using these stores because the deals are so bad now, and the app isn't clear on the deals or extras that you have. I started using the 7/11 and only shopping there because they have better deals and the app is easier to navigate. -ex customer
Chevron U.S.A. Inc.
Friday, February 21, 2025
Thanks for reaching out. If you have questions about the ExtraMileRewards program or how to navigate the app, our team is available at 855.285.9595, option 3 or
[email protected]. - Michele
Tim Karp 2
Thursday, February 20, 2025
The pay inside QR code started working the other day and the register gets my rewards number but I'm being charged the full price at checkout and then it finalizes at the member price later. That's what happened on 2/14. Today 2/20 I bought the discounted fountain soda and it charged me the full price using the QR code. Then 8 minutes later it tried to charge the correct price and my card declined that. Also it would be nice to have a QR code or barcode for paying cash Edited
Chevron U.S.A. Inc.
Monday, December 23, 2024
Thanks for reaching out, Tim. If you have questions about the ExtraMileRewards program, our team is available at 855.285.9595, option 3 or
[email protected]. - Michele
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