Chris Henry 101
Friday, June 27, 2025
The casting does not work very well. Buffering despite a good connection(live in a major city) and frequent frame drop across several devices breaks immersion. Content is ok at times, but not relative to the astronomical price increases that have occurred. It's essentially a classic deception tactic which is repulsive, but all too common. Yet somehow Disney has still trail blazed in this area by raising the price more than anyone else and with LESS original content. Andor was incredible though
Priinso 392
Saturday, June 7, 2025
This app is trash. I travel for work, and I find myself in areas/situations where I won't have internet for prolonged periods of time. So, I rely on downloaded-offline content quite a bit. I set my app to download a five season series. I also tried it on many different internet connections with the same result. The app simply refuses to download in a reasonable manner. I shouldn't set it to download and come back hours later only to find out that 1.2GB of data was actually downloaded.
Lyz Cole 254
Tuesday, May 13, 2025
The app was working fine with no streaming issues, settings retained between sessions etc. With the most recent update, however, I've experienced a serious degradation in usability. 1. Steaming control constantly drops/bugs out in the app 2. Settings for language/subtitles is not retained between streams of movies within a session (e.g. I set subtitles to English, watch a movie, out another on, and I have to set them again.) Disappointing for how much I pay for this each year...
Disney
Friday, May 16, 2025
Hi Lyz! We're sorry for the inconvenience. Please contact us for personalized assistance through chat on our help site or call 1-888-905-7888 so we can look into this matter further.
Cindy Liu 325
Saturday, March 22, 2025
2025 review: freezes up. Havent been able to use it on my smartTV for 2 days now as it's just stuck on the Disney+ screen and won't load any further. Same thing happened on my phone for 2 days. I had to uninstall/reinstall on my phone to get it working. Not sure what I'm supposed to do about my TV. Unsubscribing, again. 2022 review: The app is extremely glitchy. It often won't play. Half the time it won't work with my Chromecast. Doesn't matter which device I switch to. Very frustrating. Edited
Disney
Sunday, March 23, 2025
Hi Cindy! We appreciate your patience. If you haven't done so, try first reinstalling the app and restarting your device. For TVs or smart devices, unplug for 30 seconds before rebooting. If the problem persists, contact us via chat or call 1-888-905-7888. We're here to assist!
Frozengeckolover 552
Monday, April 14, 2025
So many issues. The layout is horrible. The app gives random error messages while browsing, streaming, and watching. Sometimes it continues with what you are doing, sometimes it goes back to the homescreen when an error message pops up. It now refuses to fully connect to Chromecast (I've tried multiple gens and devices). The Disney logo, and the annoying chime, will cast for a minute, then it disconnects with error message. Not calling tech support again; I haven't got 2 hours to waste.
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