Heather Lansill
6
Tuesday, March 25, 2025
Most recent update (3-24-25) bricked the app for me which is unfortunate as I use it for work. Opening the app loads a screen that is not interactable anywhere within the app. The OS buttons still worked allowing me to close the app. I uninstalled and reinstalled but the issue persisted. This is on a Samsung S22. Please rollback the update until this can be addressed.
Epocrates, Inc.
Thursday, March 27, 2025
Hi Heather - We're very sorry this has been your experience! We would greatly appreciate the chance to know more and assist you with this. Please reach out to support via the Profile-Settings section within the mobile App, or online at (https://online.epocrates.com/feedback) and we will be happy to help!
b fenster
59
Tuesday, October 22, 2024
I have used this app since 2001 and prior to this year I never had any significant issues. For the past year it has ranged from slow to unusable. The interaction check, one of the most important and useful aspects of the app, has not worked in months. Instead, it says a content update is necessary and then it goes into an endless cycle punctuated by periodic messages saying the app is not responding. I have updated as well as uninstalled and reinstalled. Update 10/22/24: Issue appears fixed Edited
Adam Eckert
157
Monday, September 16, 2024
Great app prior to November or so; my first line reference for medications when working as a paramedic or teaching in the classroom, and I used to recommend it to everyone. However, for the last couple of months, it's frozen on the home screen and has had to be force closed; I haven't actually been able to look anything up since then, and will be deleting the app if the issue isn't resolved shortly. Can't currently recommend. Update: same problems as of 9/16/24. Find a different app. Edited
Epocrates, Inc.
Thursday, October 3, 2024
Hi Adam - We're sorry for the continued trouble! Developers are dedicated to addressing the occasional stability and content sync issues some users have reported. Please contact support via the profile section within the mobile App, or online at (https://online.epocrates.com/feedback) and we will be happy to help!
Dan Walkowski
74
Thursday, July 18, 2024
I've used Epocrates for over 20 years. It was a fantastic, clinically useful app but has become useless over time. There was the debacle after the last update, when it would lock up and become utterly useless. It was "fixed" and with reinstallation was better, and now it is constantly malfunctioning again. Slow to launch (bogs down with ads), then slow to the point of uselessness, if it works at all, and now is locking up and I have to close app. PLEASE FIX!!!
Epocrates, Inc.
Friday, September 13, 2024
Hi Dan - Our sincere apologies for the trouble! If your app is up to date and you're still experiencing issues, please contact support via the profile section within the mobile App, or online at (https://online.epocrates.com/feedback) so we can obtain further details and better assist you. Thank you!
Lizzy Beth
349
Tuesday, May 18, 2021
As an NP, I havr used this app for nearly 4 years. 5 stars on content! I have appreciated how up to date the info has been. HOWEVER, following my most recent renewal there are DAILY updates and syncing that take anywhere between 30 min to, currently, an hour and still waiting. Very frustrating. I have been delayed in caring for my patients every single day. If this does not change, I will cancel and find something else.
Epocrates, Inc.
Friday, May 28, 2021
Hi Lizzy! We apologize for the trouble!
We have addressed this issue in version 21.5.2. Please reinstall the application on your device and this should clear up the issue. Please feel free to contact support from the Help or Feedback tiles within the App if you continue to have trouble. Thank you!
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