David Grissom 2
Tuesday, December 26, 2023
The older app was much better. Too much screen space taken by extraneous controls. Makes it difficult to enjoy reading the newspaper content. Pop-up ads slow the access to content I've already paid for. If I want to finish the demise of newspapers, this is the app I would write!
Andy Lovoy 8
Friday, June 18, 2021
I cannot cancel my subscription. No one answers the phone and this app wont allow me to stop service. Plus thry keep charging me $8+ every month for online access only, and i never agreed to more than $1.99/ month. This is a very crooked company!
USA TODAY Co.
Friday, May 13, 2022
Hello,
Thank you for using our app and providing feedback. We work very hard to build the best news experience for you.
If you still need help you can reach out to
[email protected] or call 1-877-424-0007. Thank you.
donald jon 3
Saturday, June 11, 2022
e-edition and paying monthly before receiving a paper bill seem to each be dark patterns (have to call M-F during business hours like in 1985). I like the dead-man's switch that is paying a month at a time manually-- without the obfuscation of itemized charges not visible online. If the digital newspaper becomes a casualty of technology like the paper newspaper, that would not surprise me. Only keeping a subscription to read the e-edition on an e-ink tablet/reader (i.e. not Android).
D W 3
Tuesday, April 6, 2021
Account management never works. Hard to pay a bill. Not a good experience so I will most likely cancel subscription just so I don't have to go through it any more.
Dennis Lathem 6
Sunday, February 14, 2021
This app simply does not work. I have a paid subscription I have signed into the app with my credentials and it does NOTHING!
USA TODAY Co.
Friday, May 13, 2022
Hello,
Thank you for using our app and providing feedback. We work very hard to build the best news experience for you.
If you still need help you can reach out to
[email protected] or call 1-877-424-0007. Thank you.
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