Buckeye Man 1
Wednesday, April 3, 2024
Flaky! It disconnects from hearing aids overnight, and you have to go through a complicated & lengthy pairing process using the charging base. After you connect to your hearing aids, the app wants to download something from the servers and that sometimes fails. Then you're stuck with the 3 pre-programmed settings & no usable app. Had to uninstall/reinstall app. Each time you pair your hearing aids, you lose all of your prior personal settings. So those have to be reprogrammed. Total PIA.
Nicole Bernal Stone (Nikita) 7
Sunday, August 2, 2020
I am 100% deaf in my right ear so purchasing a controllable hearing aid for my left ear was critical for quality of life with family & friends. I LOVE this digital hearing aid used with the Attune app. It is so comfortable, allows me to change settings for different scenarios, and so much more. The charger is a plus- batteries aren't needed and it cleans the hearing aid overnight. There is a learning curve with the app, but once understood, so easy to use. What a wonderful creation!!!
Matthew Dudek 16
Tuesday, June 11, 2024
This app is unbelievably bad. It deserves negative stars. Fails to connect to the hearing aids most of the time. For hearing aids that cost $7,000 a pair, it's dispicable that the quality of programming is so poor, considering my $30 Bluetooth earpiece connects every single time without fail. Shameful. New update- I worked with the manufacturer tech support for 30 minutes and they tried a bunch of things but couldn't fix it, I don't even think they understand how it works or what is wrong. Edited
Kevin Gilbert 2
Sunday, November 6, 2022
Will not connect both hearing aids have to constantly restart phone, had to reinstall app to make it work sometimes not pleased with app at all. The app needs to be worked on was told it was designed by Apple so they b Probably set up this way so you have to buy a i phone. Does not work well on Android Edited
A Google user 8
Monday, December 10, 2018
I have an AGXR Q-series hearing aid. This app does most everything I need it to do - adjust volume, focus on speech, tinnitus management, etc. But as others have said it is lousy at pairing with my Android Pixel 3. The only reliable way I can get the hearing aid to connect to the phone is to restart my Pixel and then turn the hearing aid on. It is sort of a pain to have to do this every morning. For a 3K+ device you would think AGX could employ Android developers that could do a more professional job. Update : Seems to pay to write a bad review. A day or so after I wrote how bad pairing between my phone and my hearing aid was everything changed. Now it seems the app and my hearing aid are always connected. So I have upgraded my score from 2 to 3. Edited
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