The reality 27,991
Tuesday, October 28, 2025
The frustrating part is when pulling up the Google Search bar, it goes straight to AI assistant. Leading me to have to click over to the standard 'ALL' tab for the normal search bar. it is irritating. Im sure this can be adjusted in settings. Still, I just want the freaking search engine to default to the basic search bar. I will access AI assistant when I want to.
Google LLC
Wednesday, October 29, 2025
Hi there. We'd like to know how to improve your Google Search experience. Let us know more about your feedback. Alternatively, if you continue to experience issues with this, please create a post in our Google Search Forum for our community of experts to assist: https://goo.gle/2YIWYHy. Hope this helps.
John Wilson 15,518
Thursday, June 5, 2025
This is truly a great app. Informal, stories, news, and I can visit apps I can't download, and I love that they're adding AI! However, this breaks down quite a lot. The first time, they thought I was young when I wasn't, and now the excuse is just, 'Something went wrong', and I have to sign in again. It tells me to type in my password, and I do, but it doesn't work. I tried getting a verification code, but it takes 48 hours. Please look into this so I may FaceTime and watch YouTube again.
Chris F 126
Monday, January 19, 2026
Just getting worse and worse. No option to download images on smasung phones because you removed it as an option for some reason. No tabs either, if you want to search a different topic you have to completely close your tab that you're on to even access the search bar. Who even allowed this to pass testing? This is a horrible app now . Incompetence. Either give me an option to revert to the version before you ruined it, or i switch to a browser that was made competently. Edited
Google LLC
Monday, January 19, 2026
Thanks for your review, Chris! We'd like our users to have the best possible experience with Google app. Please let us know what we can improve. If you experience issues with the app, you can create a post in our Google Search Forum for our community of experts to assist: https://goo.gle/2YIWYHy. Appreciate it!
Stephanie Noble 28,795
Friday, January 9, 2026
Very disappointing support experience. My account was hacked, and even though I have my phone number linked and tried account recovery multiple times, there is still no solution. The hacker added Family Link / parental controls, which completely locked me out, yet Google support was not able to help at all. Recovery options are very limited and mostly automated, with no real assistance for serious cases like this. I expected better protection and support for account security issues.
A Google user 4,526
Monday, August 11, 2025
EDIT: Down to 2 stars because when I receive notifications for Google headlines, and tap on one, they all disappear. I have to go through my notification history to locate these notifications, and even then sometimes it won't route me to the article. Also, using Google voice does not work in the Google app!! I only wish the app worked consistently. Some of the cards don't appear every day. Also, they don't update in a timely manner; I sometimes have yesterday's cards. UPDATE: All fixed!
Google LLC
Sunday, July 2, 2023
Hi there. Sorry to hear you're experiencing issues. Feel free to create a post in our Google Search Forum for our community of experts to assist: https://goo.gle/2YIWYHy. Appreciate it!
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