A Google user 15
Thursday, January 31, 2019
why do i give just 3 stars, because you have an error which need to be fix asap, i personally really like it, but in 2 occasions now i open the app and there is this pop up question: *do you like our app* then the ohone frizzes, when you try to press the go back key it doesnt work, you try to click on the question it doesnt work, nothing works except going back to main menu. please fix this asap cos i wanna use it!! i wanna help my family in Cuba. Edited
Miron Enterprises, LLC
Tuesday, February 5, 2019
Dear Damaris,
Thank you for notifying us about this issue.
One of our Customer Support members will get in touch with you shortly to analyze this situation.
Thanks once again for using HablaCuba.com!
Darryl Buller 8
Sunday, November 22, 2020
Only giving four stars because you should have the option to delete numbers that you no longer recharge. Please add a feature where you can delete numbers that you no longer use to recharge.
susan henderson 11
Wednesday, November 25, 2020
Until recently loved this app. Now it just crashes. I have deleted and downloaded it again. I have turned phone on and off and I have deleted the cache and data. Any other suggestions would be appreciated. 9.
A Google user
6
Monday, March 18, 2019
I managed to send a recharge successfully, their security was thorough, as i was checked for my card payment. But since then, the app has frozen,even after uninstall and reinstall. Pity.
Miron Enterprises, LLC
Tuesday, June 25, 2019
Dear Jef,
We apologize for the inconvenience, please update your app (if you still have it installed) and try again.
We am sure it was just a bug and it should work fine now.
If you still need help, please send us your email address or contact us directly.
We'd love to assist you: https://hablacuba.com/contact
A Google user
16
Wednesday, March 20, 2019
The app is not applying a discount the refer as Super bono of $16.50 for a $20 CUC, 50 min + 50 SMS, without any fees to recharge a mobile phone and is charging $24.37 instead of $16.50.
Miron Enterprises, LLC
Tuesday, June 25, 2019
Dear Roberto,
Mobile Recharge is not a currency exchange service, it is a transfer of goods. That's why the service we provide does not guarantee the normal rate you receive for money exchange. For full transparency, the full cost of the recharge is listed on the checkout page before payment.
For any questions, our Support team is available 24/7.
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