Angelina Smith 37
Saturday, December 3, 2022
Don't bother, it literally would not let my top up through. I've tried a few times maybe a few bank holds later, it went on pending status. "after 2-5 mins" they are supposed to send an email, and never got one besides the one transaction to different number that they let through. I can't even log in my account now because of "wrong combination" when I literally signed up yesterday and KNOW MY PASSWORD. So I did a forgot password and it literally will NOT let me log in with the new password.
Miron Enterprises, LLC
Thursday, February 2, 2023
This doesn't seem right. We want to take a closer look at this for you. Please send a note to https://www.topup.com/contact so we can connect.
D'von Antonio 17
Monday, March 13, 2023
That stupid Digicel promotion in Jamaica is preventing the selection of the 2 cheapest options. I've sent multiple emails, and tweeted you all, and nothing. Can't even opt out of the promotion either.
Miron Enterprises, LLC
Thursday, May 25, 2023
Dear User,
We apologize for this experience. But the promotion is ran completely by Digicel, and we have no power on its rules and applicability. Please contact the local operator at the contact number indicated on the Invoice as they are the ones that can help you resolve this issue. Thank you!
Glen Riate 0
Wednesday, April 9, 2025
unable to send receiver receipt after sending & unable to save receipt to send to my email address so I can send to receiver
Mark Angelo Acejo Paracale 29
Thursday, December 23, 2021
I topped up my airtel sim and they said that they will call me for confirmation of my transaction. And they did. But unfortunately they were not able to reach me and asked me for a different mobile number on my email. So I give them a different number. But the problem is no one called and they're not replying on my email anymore and until now I didnt receive any top.up. It seems like they dont give importance to any queries that we are raising and Im disappointed. My USD23 has been wasted.
Miron Enterprises, LLC
Wednesday, January 26, 2022
Dear Mark,
We're very sorry for the inconvenience. We really appreciate you bringing this to our attention. We would like to investigate your complaint. Please share your contact details with us at https://www.topup.com/contact so that we can resolve the issue. We'll be waiting for your reply.
Bright Londa 64
Wednesday, September 8, 2021
I must say I'm shocked. I thought it was a scam to be honest and so I though let me Google it's reputation. When I finally tried it I was in complete shock that it actually worked. Of course the confirmation call part was unexpected but all in all it's an amazing service. WOW.
more reviews