Fabled Fern 3
Tuesday, May 27, 2025
I have had this service for years. I wish I could keep it but I will have to switch to another provider because index stopped offering call forwarding. I need to be able to forward calls to other numbers when I am unavailable and for some reason index stopped offering this service that they offered for years. Will be switching this week.
Pinger, Inc
Tuesday, May 27, 2025
Hey there, thank you for much for your valuable feedback. If you could please reach out to us, so we can better clarify exactly what you're referring to and offer any possible troubleshooting steps at
[email protected].
dee may 1
Thursday, April 3, 2025
I have more spam calls then anything else. I don't think my block list can take anymore numbers. I don't receive all my text messages nor can I send messages. I came from sideline. Their service was not that good, but they were not as expensive. For this price and problems can go to straight talk or cricket and have another phone. I like the convenience of not having another phone to carry around, but I need a fully functional app. Edited
Pinger, Inc
Thursday, April 3, 2025
Hey there, we're sorry to hear about this trouble properly using our service. We'd love to help investigate these issues further, so please reach out to us with any more information on the exact problems you've been experiencing at
[email protected]. We'll see what we can do to help.
Monique Robinson 2
Thursday, February 20, 2025
Perfect app until yesterday. I went to click on the app to make a few business calls and it automatically signed me out. Been trying to get back in every since to avail. Keeps telling there has been some type of error please try again later. Emailed with no progress tried calling but no one has been available. Someone please help I'm missing out on bookings
Pinger, Inc
Thursday, February 20, 2025
Hello Monique! We're sorry to hear about this, and we'd really like to troubleshoot further. Unfortunately, we can't locate an inquiry that seems to be related. Please re-reach out to us at
[email protected], and we'll investigate ASAP.
Alicia A 3
Wednesday, March 12, 2025
Twice now had my outgoing and incoming text messages not working with my recruits. As not all of them reply, each time it took a few days to realize the problem. Support takes a couple days to resolve the issue and is not good at updating without having to ask and reopen tickets. This is costing my business majorly and will more than likely be switching to a different app.
Pinger, Inc
Wednesday, March 12, 2025
Hey Alicia, we're sorry to hear about this trouble properly messaging on our service. We do apologize for the delay in response. We’ve been experiencing higher-than-normal outreach volumes, and we are addressing inquiries as swiftly as we can. If you would like to reach out one more time, please email us at
[email protected].
Samuel Hubbard 26
Wednesday, October 25, 2023
This app could be great. Unfortunately, three days after porting in my business number, I still can't send or receive texts. I'm missing texts from potential clients, current clients and past clients. I've reached out to customer support every day. The problem isn't being solved. It's unacceptable to not be able to get the most basic service right Update: Customer service was very responsive. They communicated with me while tech support worked on the problem. After five days, everything works Edited
Pinger, Inc
Wednesday, October 25, 2023
Hi again Samuel, we're happy to hear our Support team was able to resolve your recent messaging troubles and we appreciate you updating your review. If there's ever anything we can do to make your Index experience a 5 out of 5, let us know at
[email protected] and we'll do our best to make that happen for you.
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